Metapack Tracking, Delivery & Contact Info

Metapack is a UK-based eCommerce delivery management platform that optimizes shipping solutions for retailers and carriers. Founded in 1999, it provides access to a global network of carriers, ensuring efficient and flexible delivery options. Acquired by Stamps.com in 2018, Metapack continues to innovate in logistics technology.
How to Track Metapack Package (Where is my Metapack package?)
Track Metapack Package & Parcel Here
To track your Metapack package, use the DM Consignment Code provided by the retailer. Enter this code on Metapack’s tracking page to receive real-time updates on your shipment’s status.
1. Navigate to Metapack’s official tracking page: https://www.metapack.com/
2. Enter your DM Consignment Code in the provided field.
3. Click “Track” to view your package’s status.
Metapack Delivery Times & Schedule
Metapack collaborates with over 400 carriers and 4,900 delivery services to offer a wide range of delivery options, including Next Day, Click and Collect, Locker Boxes, and International Delivery. Delivery times vary based on the selected service and destination. For precise estimates, consult the retailer or carrier handling your shipment.
Metapack Weekday Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Metapack Weekend Hours: Closed
Metapack Contact & Customer Service Info
For inquiries or assistance, Metapack’s customer service is available through multiple channels.
• Phone number: +44 20 7959 6400
• Email: info@metapack.com
• Mailing Address: 200 Gray’s Inn Road, London, WC1X 8XZ, United Kingdom
• Social Medias: Not available
Metapack FAQ
Is there a Metapack location or branch near me?
Metapack operates primarily as a technology provider and does not have local branches for consumer services. For assistance, contact their main office or visit their Contact Page.
Can Metapack ship or deliver to a PO Box?
Metapack partners with various carriers, and delivery capabilities depend on the selected carrier’s policies. Consult the specific carrier or retailer for PO Box delivery options.
Can I pick up my Metapack package?
Package pickup availability depends on the carrier handling your shipment. Contact the retailer or carrier for pickup arrangements.
What time does Metapack open? (Metapack Opening Hours)
Metapack’s standard operating hours are Monday to Friday, 9:00 AM to 5:00 PM (GMT).
Does Metapack deliver or pick up on Sunday or Saturday?
Metapack itself does not handle deliveries. Delivery schedules depend on the selected carrier’s policies and services.