Parcel Perform Malaysia Tracking, Delivery & Contact Info

Parcel Perform is a Singapore-founded (2016) delivery‑experience SaaS that unifies tracking data from hundreds of global and Malaysian carriers for retailers and marketplaces. Instead of being a courier, it powers branded tracking pages, notifications, and analytics used by merchants shipping to and within Malaysia. The company also operates Parcel Monitor, a consumer tracking portal that supports 1,000+ carriers worldwide. Retailers use Parcel Perform to improve visibility, reduce WISMO tickets, and optimize last‑mile performance.

How to Track Parcel Perform Malaysia Package (Where is my Parcel Perform Malaysia package?)

Track Parcel Perform Malaysia Package & Parcel Here

You typically track orders powered by Parcel Perform via your retailer’s branded tracking page or the free Parcel Monitor portal. Enter the tracking number from your order confirmation to see live checkpoints and delivery status updates.

1. Open Parcel Monitor’s tracking page (consumer portal by Parcel Perform) in your browser.
2. Enter your tracking number exactly as provided by the store/marketplace (avoid spaces or extra characters).
3. Click Track to load status, carrier detection, and full event history.
4. If your retailer uses a branded Parcel Perform tracking page, follow their link from your order email/SMS and paste the same tracking number or order ID.
5. Optional: enable email or push notifications on the tracking page to get transit, out‑for‑delivery, and delivered alerts.
6. For multiple parcels, repeat the search; some merchant pages also allow batch lookups or account‑based tracking.

Parcel Perform Malaysia Delivery Times & Schedule

Parcel Perform is not a courier; it does not operate trucks or delivery routes in Malaysia. Delivery times depend on the carrier selected by your retailer (e.g., Pos Malaysia, J&T Express, Ninja Van, DHL eCommerce, DHL Express, etc.). As a rule of thumb, domestic delivery within Peninsular Malaysia is often 1–3 working days, Peninsular↔East Malaysia can take longer (3–7+ working days), and international shipments vary by service level. Use the tracking page to see your parcel’s current milestone (pickup, hub transit, customs, out‑for‑delivery, delivered) and any exceptions. For guaranteed timing, refer to the carrier/service shown on your merchant’s label.

Parcel Perform Malaysia Weekday Hours: Platform and tracking pages are online 24/7. Sales/support requests are accepted via web form during standard business hours.

Parcel Perform Malaysia Weekend Hours: Platform and tracking pages remain 24/7. Response times for sales/support may be limited; delivery operations follow each carrier’s weekend policy.

Parcel Perform Malaysia Contact & Customer Service Info

For account, sales, or partnership inquiries, contact Parcel Perform directly. For shipment‑specific questions (address change, delivery arrangements), contact the carrier or the retailer on your label/tracking page.

• Phone number: Not publicly listed for consumer support; use the contact form below.
• Email: Use the official contact form to reach Sales/Support/PR.
• Mailing Address: 138 Cecil Street, #16‑00, Cecil Court, Singapore 069538 (Global HQ)
• Social Medias: LinkedIn • X (Twitter) • Facebook

Parcel Perform Malaysia FAQ

Is there a Parcel Perform Malaysia location or branch near me?
Parcel Perform is a software platform. It does not run public walk‑in branches. For assistance, use the contact form or the tracking link provided by your retailer.

Can Parcel Perform Malaysia ship or deliver to a PO Box?
This depends on the carrier/service chosen by your retailer. Many express couriers in Malaysia do not deliver to PO Boxes; Pos Malaysia services may differ. Check your carrier’s policy on the tracking page.

Can I pick up Parcel Perform Malaysia package?
Pickups and self‑collection are handled by the carrier or the retailer (e.g., parcel lockers, collection points). Use your tracking page for pickup options or contact the store/carrier directly.

What time does Parcel Perform Malaysia open? (Parcel Perform Malaysia Opening Hours)
Online tracking is available 24/7. Commercial inquiries via the contact form are processed during normal business hours on working days.

Does Parcel Perform Malaysia deliver or pickup on Sunday or Saturday?
Parcel Perform itself does not deliver. Weekend deliveries depend on each carrier (some offer Saturday/Sunday service in selected areas). Your tracking page will show if an attempt is scheduled.

What if my tracking number doesn’t work?
Wait a few hours after receiving the code (label creation) and try again. Remove spaces, ensure correct characters, or use the merchant’s branded tracking link. If issues persist, contact the retailer.

How do I find my carrier?
Parcel Monitor auto‑detects many carriers from your tracking ID. Otherwise, the merchant’s email or label usually names the carrier and service level.

Summary
Parcel Perform empowers Malaysian e‑commerce with reliable, carrier‑agnostic tracking and data—not vans. Track through your merchant’s branded page or the Parcel Monitor portal for live milestones and delivery alerts, then contact the carrier or store for delivery arrangements. For platform or account queries, use Parcel Perform’s official contact form.