UPS Africa Tracking, Delivery & Contact Info

UPS is a global logistics company founded in 1907 in Seattle. In Africa, UPS serves dozens of markets through subsidiaries and Authorized Service Contractors, connecting exporters and e‑commerce to international lanes with time‑definite services, customs brokerage, and freight.

How to Track UPS Africa Package (Where is my UPS Africa package?)

Track UPS Africa Package & Parcel Here

Track any UPS Africa shipment using the tracking number (often starting with 1Z) on UPS’s official page or app to see pickup, transit, customs, out‑for‑delivery, and delivery scans.

1. Open UPS’s tracking page in your browser.
2. Enter your tracking number exactly as shown on the label/app (e.g., starts with 1Z).
3. Click Track to load current status, checkpoints, and estimated delivery date.
4. Batch tracking: paste multiple numbers separated by spaces or new lines, then press Track.
5. For delivery changes or release options, sign in to UPS My Choice when prompted.
6. In the UPS mobile app, scan the label’s barcode/QR to add and follow your shipment instantly.

UPS Africa Delivery Times & Schedule

UPS delivers across major African cities and into remote areas via its network and Authorized Service Contractors. Time‑definite international services to or from Africa typically arrive in 1–3 business days for major city lanes and 3–7 business days for outlying locations. Customs clearance, security screening, holidays, weather, and remote‑area service may add time. Residential deliveries generally occur during standard business hours, Monday–Friday, with optional Saturday services available in select cities. Always check your tracking page for the latest committed date, attempted‑delivery notices, or instructions to reschedule/hold at a UPS Customer Center or Access Point location.

UPS Africa Weekday Hours: Typically 8:00 AM – 6:00 PM (varies by country and location)

UPS Africa Weekend Hours: Saturday limited service in select cities (commonly 9:00 AM – 1:00 PM); Sunday usually closed

UPS Africa Contact & Customer Service Info

For assistance with deliveries, tracking, billing, or claims, contact your local UPS office or Authorized Service Contractor. Details vary by country; a South Africa example is provided below alongside global contact options.

• Phone number: South Africa Customer Service: 0807 425 877 (toll‑free)
• Email: Use the official contact form: Email UPS South Africa (select your country in the page footer for others)
• Mailing Address: UPS SCS South Africa (Pty) Ltd, Unit C, Brussels Road, Spartan Ext. 2, Kempton Park, Johannesburg, South Africa
• Social Medias: Facebook, X (Twitter), LinkedIn, Instagram

UPS Africa FAQ

Is there a UPS Africa location or branch near me?
Use the official locator to find UPS Customer Centers, Access Points, and Authorized Service Contractors near you: UPS Locations (switch country in the footer).

Can UPS Africa ship or deliver to a PO Box?
UPS generally requires a physical street address. PO Boxes are not supported in most countries. Provide a full residence or business address, or select a UPS Access Point where available.

Can I pick up a UPS Africa package?
Yes. You can request Hold for Pickup at a UPS Customer Center or redirect eligible shipments to a nearby UPS Access Point location via UPS My Choice.

What time does UPS Africa open? (UPS Africa Opening Hours)
Hours vary by site. Typical operating window is Monday–Friday, 8:00 AM – 6:00 PM. Check specific hours in the locator.

Does UPS Africa deliver or pickup on Sunday or Saturday?
Saturday delivery/pickup is available in select cities and service levels; Sunday service is rare. Confirm availability for your address during shipment creation or via your tracking page.

My tracking shows “Clearance in Progress.” What does it mean?
Your shipment is undergoing customs processing. Provide any requested documents promptly and watch the tracking page for updates and new delivery estimates.

What formats do UPS tracking numbers use?
Common formats include 1Z + 16 characters (e.g., 1Z999AA10123456784). You may also see numeric air waybills for freight and mail‑innovations numbers for certain services.

Summary
UPS connects African shippers and receivers to global trade with reliable, time‑definite delivery and end‑to‑end tracking. Use the official tracking page, locator, and My Choice tools to monitor progress, manage delivery options, and contact local support if issues arise.