UPS Russia Tracking, Delivery & Contact Info

UPS Russia was the local presence of United Parcel Service, supporting international express and supply‑chain services through Moscow and other gateways. Following the 2022 invasion of Ukraine, UPS suspended operations in Russia; remaining entities were wound down, and new shipments are not accepted. Customers can still use UPS’s global tools to look up historical tracking data or handle claims related to past movements routed via third parties.

How to Track UPS Russia Package (Where is my UPS Russia package?)

Track UPS Russia Package & Parcel Here

Use UPS’s official tracking page to check shipment milestones by entering your tracking number. You can track multiple numbers at once, view delivery attempts, and download proof of delivery when available.

1. Open UPS’s tracking page (Russia locale) in your browser.
2. Enter your tracking number exactly as it appears (e.g., starting with 1Z…).
3. Click Track to load current status, scans, and delivery attempts.
4. For batch tracking, paste multiple numbers separated by spaces or new lines, then submit.
5. Click Delivery Details (when shown) to view signature/proof of delivery.
6. If your shipment is handled by a partner/forwarder, use the same UPS number on the partner’s site as indicated in the tracking page.

UPS Russia Delivery Times & Schedule

UPS has suspended operations in Russia. That means UPS is not currently offering pick‑ups or deliveries within Russia, nor import/export services to or from Russia. Any timelines shown in the UPS tracker relate to historical movements, third‑party handoffs, or international legs outside Russia. Online tools—tracking lookups, claims, and billing—remain accessible via ups.com. If you are shipping to Russia, contact your sender or merchant for alternative carriers or local delivery arrangements.

UPS Russia Weekday Hours: Collections & deliveries suspended; online tracking available 24/7.

UPS Russia Weekend Hours: Collections & deliveries suspended; online tracking available 24/7.

UPS Russia Contact & Customer Service Info

For tracking issues or paperwork related to legacy shipments, use UPS’s online contact channels. Local Russian operations are suspended, so response via historical phone lines may be limited.

• Phone number: +7 495 961 2211 (legacy support line; availability may vary)
• Email: Contact form (UPS Russia locale)
• Mailing Address: Not available—Russian operations suspended. Use the online form above for assistance.
• Social Medias: Facebook, X (Twitter), LinkedIn, Instagram

UPS Russia FAQ

Is there a UPS Russia location or branch near me?
Operations are suspended in Russia. Check the notice on the Russia homepage: UPS Russia.

Can UPS Russia ship or deliver to a PO Box?
UPS normally delivers to physical addresses (not PO Boxes). With Russian operations suspended, new shipments to Russian PO Boxes are not available.

Can I pick up a UPS Russia package?
In‑country pick‑ups are not available due to the suspension. For past shipments already in transit with partners, contact the sender or the partner carrier listed in your UPS tracking.

What time does UPS Russia open? (UPS Russia Opening Hours)
There are no in‑country operating hours at this time. Online tools and tracking are available 24/7.

Does UPS Russia deliver or pickup on Sunday or Saturday?
No. All in‑country deliveries and pick‑ups are suspended until further notice.

How do I contact UPS if the tracking shows a partner handoff?
Use the UPS contact form with your tracking number; also check the partner’s site named in the UPS tracking page.

Can I file a claim for a shipment that was routed via Russia?
Yes—claims can be initiated online using the tracking number, but eligibility depends on service terms and the shipment’s route.

Summary
UPS has paused operations in Russia, so new shipments and in‑country services are not available. You can still look up historical tracking data and manage paperwork online. For assistance, use the UPS contact form and provide your tracking number and shipment details.