Correos de Costa Rica Tracking, Delivery & Contact Info

Correos de Costa Rica is the national postal operator of Costa Rica, created as a public mail service in the 19th century and formalized as Correos de Costa Rica S.A. in 1998. Headquartered in San José, it handles letters, parcels, EMS, e-commerce logistics and government deliveries nationwide and abroad, connecting homes, businesses and institutions throughout the country.

How to Track Correos de Costa Rica Package (Where is my Correos de Costa Rica package?)

Track Correos de Costa Rica Package & Parcel Here

To track a Correos de Costa Rica shipment, use the official Rastreo page, enter your tracking number exactly as provided, then review the latest status events and delivery details.

1. Open the official Correos de Costa Rica Rastreo (tracking) page in your browser.
2. Locate your tracking number (número de guía) on the receipt, email, marketplace order or shipping label and copy it carefully without spaces at the beginning or end.
3. Paste or type the tracking number into the search field on the Rastreo page. If you have multiple numbers, search them one by one for the most reliable results.
4. Click the button to start the search (Buscar/Rastrear) and wait for the tracking history to load, including processing, export/import, customs, and delivery attempts where applicable.
5. Review each event to see where your parcel is (mail center, customs, delivery route, or post office) and note any messages about pending payments, documentation, or pick-up deadlines.
6. If you use the online Sucursal Virtual, sign in to see additional shipment details, alerts, and services such as label generation or requests related to specific items.
7. For international shipments, you can sometimes re-use the same tracking number on the destination country’s postal website or on global tracking platforms to see the final delivery scan.

Correos de Costa Rica Delivery Times & Schedule

Correos de Costa Rica delivery times depend on the service (standard mail, EMS, encomienda, Box Correos, API lockers), the origin–destination pair and whether customs clearance is required. Domestic letters and small parcels within major urban areas typically arrive within a few working days, while shipments to rural or remote regions may take longer due to distance and local logistics. International parcels must pass through customs and partner postal operators, which can add several days to the overall transit time. Customers can choose home delivery, post-office pickup or smart locker/API pickup to better match their schedules.

Correos de Costa Rica Weekday Hours: Typically around 08:00–17:30, Monday to Friday, at central offices in San José; exact opening and closing times vary by branch, so check the official Sucursales (offices) page or your local branch listing.

Correos de Costa Rica Weekend Hours: Many offices open on Saturday mornings (for example, central offices 08:00–12:00), while Sunday service is generally limited to selected mall or commercial-center branches that may operate from about 09:00–18:00; always verify locally or online before visiting.

Correos de Costa Rica Contact & Customer Service Info

Correos de Costa Rica assists customers via its national call center, WhatsApp line, email support, central headquarters in Zapote, and a wide network of branches, plus active social media channels for news and service updates.

• Phone number: +506 2257-8888 (main line and WhatsApp)
• Email: [srvcliente@correos.go.cr](mailto:srvcliente@correos.go.cr)
• Mailing Address: Correos de Costa Rica, Sucursal Zapote, De la Iglesia de Zapote 200 m al Sur, San José, San José, Zapote 10105 – Costa Rica
• Social Medias:
  – Facebook: facebook.com/CorreosdeCostaRica
  – Instagram: @correoscr
  – X (Twitter): @correoscr
  – YouTube: via the YouTube icon on the Correos de Costa Rica homepage
  – LinkedIn: Correos de Costa Rica on LinkedIn

Correos de Costa Rica FAQ

Is there a Correos de Costa Rica location or branch near me?
Yes. Use the official Sucursales (offices) locator, which lists branches throughout Costa Rica with addresses and contact details. Search by province or area, then confirm opening hours by calling the listed phone numbers or checking recent social media notices.

Can Correos de Costa Rica ship or deliver to a PO Box?
Yes. If you rent an Apartado Postal (PO Box) from Correos de Costa Rica, letters and many parcels can be addressed directly to that box instead of your street address. Your mail is stored securely at the chosen branch or location, and you can collect it during office hours or, in some cases, via associated smart lockers (API) for more flexible access.

Does Correos de Costa Rica have a mailbox/PO box rental?
Yes. The Apartado Postal service offers traditional PO Box rental so you can receive “any type of postal object” at a fixed address in the branch, residential area or shopping center you choose. Typical charges include a “derecho de uso” of about ₡13,050 and an annual fee of about ₡17,400, plus optional services such as API and special plans. To rent a box, consult the Apartado Postal page, sign up via Sucursal Virtual or visit a participating branch with your identification.

Can I pick up a Correos de Costa Rica package?
In many cases, yes. If tracking shows your parcel is available at a specific office or if you receive a pick-up notice, you can go to that branch with your tracking number and a valid ID. Staff will confirm whether the item has been processed and is ready for release. This can be useful if you prefer not to wait for home delivery or have missed a previous delivery attempt.

What time does Correos de Costa Rica open? (Correos de Costa Rica Opening Hours)
Most branches follow standard business hours, with many opening around 08:00 Monday through Friday. Central offices in San José, for example, generally operate from about 08:00 to 17:30 on weekdays, with reduced Saturday hours. Because schedules vary by location, always verify with the Sucursales list or by calling the branch.

Does Correos de Costa Rica deliver or pickup on Sunday or Saturday?
Saturday is a working day for many branches, often with reduced hours (such as 08:00–12:00 in central offices), and deliveries or counter services may be available. Sunday service is more limited and usually restricted to certain locations in shopping centers or high-traffic areas, some of which may open from about 09:00–18:00; check local announcements and branch listings for the exact schedule in your area.

How do I contact Correos de Costa Rica about a missing or stuck shipment?
First, check the status on the official Rastreo page or through Sucursal Virtual. If the tracking has not updated for several days or indicates an issue, write down the tracking number and last event, then contact customer service via +506 2257-8888, WhatsApp or [srvcliente@correos.go.cr](mailto:srvcliente@correos.go.cr), or use the form on the Contáctanos page.

Does Correos de Costa Rica offer international delivery and tracking?
Yes. As Costa Rica’s national postal service and a member of the international postal network, Correos de Costa Rica sends letters, parcels and EMS items abroad via partner operators. Tracking information is usually visible on the Rastreo page until export, and the same tracking number often continues to work on the destination country’s postal site or global tracking services.

Does Correos de Costa Rica provide smart lockers or parcel lockers (API)?
Yes. Correos de Costa Rica operates API (Apartado Postal Inteligente) smart lockers, which let you receive parcels at automated lockers located in branches, residential areas and shopping centers. You can link services like Box Correos or certain online purchases to an API location and pick up your packages using a code or QR, often with extended access hours compared to the standard counter. Details and conditions are listed under API and Box Correos services.

How can I find PO Box and parcel rates for Correos de Costa Rica?
For PO Boxes, see the official Apartado Postal tariffs, which list current fees such as usage rights, annual charges and costs for lock changes or transfers. For parcels and EMS, rates may depend on weight, size, service type and destination; obtain quotes via Sucursal Virtual, at your local branch or by contacting customer service.

Can I use Correos de Costa Rica for online shopping from the United States or Asia?
Yes. The Box Correos service offers a virtual U.S. address for online shopping, consolidates your purchases and forwards them to Costa Rica, where you can receive them at home, at a branch or via API lockers. This service charges a single fee covering international freight, handling and applicable taxes, and can be managed online after a simple registration.

Summary
Correos de Costa Rica is the country’s state-owned postal operator, offering domestic and international mail, parcel delivery, PO Boxes, smart lockers and e-commerce solutions. Use the official Rastreo page to follow shipments, consult the Sucursales locator for nearby branches and hours, and rely on the contact channels for help with tracking or service options.