BEST Express Thailand Tracking, Delivery & Contact Info

BEST Express Thailand is the local arm of BEST Inc., providing nationwide parcel delivery and supply‑chain services across 77 provinces. Entering Thailand in early 2019, the company scales through a franchise station network, tech‑driven hubs, and integrations with e‑commerce platforms. Today, BEST Express focuses on reliable door‑to‑door pickup, real‑time tracking, COD handling, and cross‑border options between China and Thailand for SMEs and consumers alike.

How to Track BEST Express Thailand Package (Where is my BEST Express Thailand package?)

Track BEST Express Thailand Package & Parcel Here

Tracking a BEST Express Thailand shipment is simple: use the official tracking page, the BEST Express mobile app, or enable LINE tracking alerts to get real‑time status updates and delivery milestones.

1. Open BEST Express Thailand’s tracking page in your browser.
2. Enter your waybill/tracking number exactly as it appears on the label or in the app/SMS.
3. Click Track to load current status, scan checkpoints, and delivery history.
4. Prefer the app? Install “BEST Express” (iOS/Android), open your shipment, and tap Track for live updates.
5. Want instant alerts? Follow the LINE Official Account @BESTEXPRESSTH and enable BEST Tracking Alert to receive push notifications.
6. If the number doesn’t return results, wait 1–3 hours after pickup for the first scan, then try again.

BEST Express Thailand Delivery Times & Schedule

BEST Express targets fast domestic delivery across Thailand, typically within 1–3 business days for most inter‑provincial lanes. Remote or island destinations may take longer (up to 3–5 days). Same‑day/next‑day availability varies by origin, destination, and station cut‑off times. Real‑time ETAs appear once your parcel is scanned at origin and destination hubs. For time‑sensitive shipments, book early, confirm station cut‑offs, and keep your phone on for courier contact during delivery attempts.

BEST Express Thailand Weekday Hours: Customer Service: Mon–Sat, 09:00–20:00 (phone & email support). Branch/station hours vary by location—check the locator below.

BEST Express Thailand Weekend Hours: Customer Service: Sun & Holidays, 09:00–18:00. Many stations operate daily; verify local hours via the locator.

BEST Express Thailand Contact & Customer Service Info

Need help with tracking, redelivery, or address changes? Contact BEST Express Thailand via the channels below.

• Phone number: 02‑108‑8000
• Email: Thailand‑CRM@best‑inc.com
• Mailing Address: 12A Phairojkijja Building, 825 Debaratana Rd., Bangna Nuea, Bangna, Bangkok 10260
• Social Medias: Facebook | Instagram | LINE (@BESTEXPRESSTH)

BEST Express Thailand FAQ

Is there a BEST Express Thailand location or branch near me?
Use the official station locator to find nearby branches, operating hours, and services: BEST Express Station Locator.

Can BEST Express Thailand ship or deliver to a PO Box?
Delivery is typically to street addresses where a courier can obtain a recipient name and signature/OTP. PO Box delivery isn’t generally supported; use a full physical address.

Can I pick up a BEST Express Thailand package?
Yes. If out‑for‑delivery fails or you prefer self‑collection, contact 02‑108‑8000 or your local station (via the locator) to arrange branch pickup. Bring a photo ID and tracking number.

What time does BEST Express Thailand open? (BEST Express Thailand Opening Hours)
Customer Service operates Mon–Sat 09:00–20:00; Sun/Holidays 09:00–18:00. Individual stations may open earlier/later—check your nearest branch in the locator linked above.

Does BEST Express Thailand deliver or pickup on Sunday or Saturday?
Weekend operations are common in many areas. Pickup/delivery availability depends on your local station and booking time; confirm via the locator or call center.

How do I enable automatic tracking alerts on LINE?
Add @BESTEXPRESSTH, then link your phone/order in the menu to receive real‑time status notifications for outgoing or incoming parcels.

My tracking hasn’t updated—what should I do?
Allow 24 hours after pickup for the first scan. If there’s no movement beyond 48 hours, contact Customer Service with your waybill; they can request a trace and coordinate with the destination station.

Summary
BEST Express Thailand offers nationwide pickup, fast door‑to‑door delivery, and easy tracking via web, app, and LINE. Use the official tracker for live scans, confirm local cut‑offs, and contact 02‑108‑8000 or your station for redelivery or pickup assistance.