DHL Express Germany Tracking, Delivery & Contact Info

DHL Express Germany is the time-definite international courier division serving shippers across Germany and 220+ destinations. Rooted in the 1969 founding of DHL and integrated into today’s DHL Group in Bonn, Express operates its European air hub in Leipzig and a dense road/air network for next-day and worldwide delivery. Known for customs expertise and door-to-door service, it supports businesses and consumers with tracking, pickup, and flexible delivery options.

How to Track DHL Express Germany Package (Where is my DHL Express Germany package?)

Track DHL Express Germany Package & Parcel Here

Tracking DHL Express Germany shipments is easiest via MyDHL+. Use your 10‑digit air waybill (AWB) or tracking ID to see real‑time scan events, delivery options, and proof of delivery when available.

1. Open DHL Express Germany’s tracking page in your browser.
2. Enter your AWB/tracking number exactly as shown on the label/app or confirmation email.
3. Click Track Shipments to load status, checkpoints, and estimated delivery.
4. Batch tracking: paste multiple AWBs separated by spaces or new lines.
5. Review pickup, hub transits, customs clearance, out‑for‑delivery, and proof‑of‑delivery.
6. In the MyDHL+ app, open your shipment and use built‑in scanning to track instantly.

DHL Express Germany Delivery Times & Schedule

DHL Express offers door‑to‑door, time‑definite delivery. Domestic options in Germany typically include next‑business‑day delivery with time windows such as by 09:00, 10:30, 12:00, or end‑of‑day, while international services provide quoted transit times based on origin/destination. Saturday delivery is available to many postcodes as an optional service; pickup cut‑offs vary by service point and account. Public holidays and remote areas may extend transit times. Standard Sunday delivery isn’t offered, though special solutions can be arranged for urgent shipments via bespoke services.

DHL Express Germany Weekday Hours: Customer hotline typically available Monday–Friday 07:00–19:00 for Express inquiries.

DHL Express Germany Weekend Hours: Saturday 08:00–14:00 by phone; operational deliveries may occur on Saturdays where the Saturday option is selected.

DHL Express Germany Contact & Customer Service Info

For shipment questions, booking, or delivery changes, contact DHL Express Germany via phone or online. WhatsApp and Service Points are also available for quick help.

• Phone number: 01806 345 300‑1 (private customers), 01806 345 300‑3 (business customers)
• Email: Use the DHL Express online contact form (fastest response)
• Mailing Address: DHL Express Germany GmbH, Heinrich‑Brüning‑Straße 5, 53113 Bonn, Germany
• Social Medias: Facebook • X (Twitter) • LinkedIn • Instagram • YouTube • Germany-specific: LinkedIn: DHL Express Deutschland

DHL Express Germany FAQ

Is there a DHL Express Germany location or branch near me?
Use the official DHL Express Service Point locator to find nearby drop‑off/pickup points and opening hours.

Can DHL Express Germany ship or deliver to a PO Box?
No. DHL Express requires a physical street address for delivery. For lockers (“Packstation”), note this is a DHL Paket service, not Express.

Can I pick up a DHL Express Germany package?
Yes. You can collect at DHL Express Service Points or arrange an alternate delivery (neighbor, new day/time, or hold for pickup) via MyDHL+ On‑Demand Delivery when available.

What time does DHL Express Germany open? (DHL Express Germany Opening Hours)
Customer service phone lines generally open at 07:00 on weekdays (see numbers above). Local Service Point hours vary—check the locator for precise times.

Does DHL Express Germany deliver or pickup on Sunday or Saturday?
Saturday delivery/pickup is available in many areas as an optional service. Sunday delivery is not standard and is limited to special arrangements.

What is an AWB?
An Air Waybill (AWB) is your 10‑digit shipment number for tracking and proof of delivery. It uniquely identifies your Express shipment worldwide.

Why does my tracking show “Clearance event”?
This indicates customs processing. Provide any requested documents promptly via MyDHL+ or as instructed to avoid delays.

My address changed. Can DHL Express reroute?
Address changes may be available through On‑Demand Delivery or by contacting customer service. Rerouting across borders or long distances may affect transit time and charges.

Summary
DHL Express Germany provides fast, time‑definite shipping with robust tracking and flexible delivery options. Use MyDHL+ to track, manage delivery, and find Service Points. For help, call the Express hotline or use the online contact form; Saturday options and specialist services support urgent deliveries across Germany and worldwide.