Estafeta Tracking, Delivery & Contact Info

Estafeta is a Mexican logistics company founded in 1979 that grew from a two-person courier into a nationwide network with international services and its own cargo airline. It pioneered door‑to‑door delivery in Mexico and now offers domestic express, ground, and cross‑border services with digital tools for quoting, tracking, and branch pickup. Today, Estafeta connects businesses and consumers across 95% of Mexico and more than 200 destinations worldwide.

How to Track Estafeta Package (Where is my Estafeta package?)

Track Estafeta Package & Parcel Here

Tracking is straightforward: use Estafeta’s online tracker with your 22‑digit guide number or 10‑digit tracking code to see current location, completed transit steps, and the estimated delivery date/time.

1. Open Estafeta’s tracking page in your browser.
2. Enter your 22‑digit guide number or 10‑digit tracking code exactly as shown on your label/receipt.
3. Click Search to load your shipment’s latest status and checkpoints.
4. Use Advanced Search on the page for additional lookup options when available.
5. If there’s no result, double‑check the digits or try again later (it may not be in the network yet).
6. Keep your code handy—support cannot track by name or address alone.

Estafeta Delivery Times & Schedule

Delivery windows depend on the service chosen and destination coverage. Ground service typically delivers during open hours from 09:00–18:00. Time‑definite options (e.g., 12:30 Guaranteed) arrive the next business day by the time indicated. Estafeta delivers Monday–Friday, with special Saturday services available in some areas for eligible services. Optional rescheduling and weekend delivery options may be offered based on ZIP‑code coverage; some services also offer evening delivery windows in select locations. Always verify availability for your address when shipping or re‑scheduling.

Estafeta Weekday Hours: Deliveries generally occur 09:00–18:00 for Ground; time‑definite and evening windows (up to ~22:00) may be available depending on service and coverage. Branch counter hours vary—check the locator.

Estafeta Weekend Hours: Saturday delivery offered on select services/areas. Sunday delivery is not standard; optional reschedules may show limited daytime windows (e.g., 09:00–14:00) where coverage exists. Confirm during checkout or re‑schedule.

Estafeta Contact & Customer Service Info

Need help with tracking, quotes, or delivery changes? Use the phone numbers below or submit the online form. Have your guide/tracking number ready for faster assistance.

• Phone number: +52 55 5270 8300 (Mexico) / 800 378 2338 (toll‑free Mexico)
• Email: Use the contact form to send questions or feedback
• Mailing Address: Av. José Vasconcelos 105, Piso 4, Hipódromo Condesa, Cuauhtémoc, 06170, Ciudad de México, Mexico
• Social Medias: Facebook · Instagram · LinkedIn · X (Twitter) · YouTube

Estafeta FAQ

Is there a Estafeta location or branch near me?
Use the official branch locator to search by city or ZIP and view addresses, hours, and services: Find a Branch.

Can Estafeta ship or deliver to a PO Box?
Generally, private couriers cannot deliver to PO Boxes. Estafeta’s USA services may allow delivery to USPS PO Boxes for envelopes only on specific products—always verify service restrictions during checkout.

Can I pick up Estafeta package?
Yes. Choose delivery “to branch” (Ocurre) when shipping, or, if eligible, change delivery to a specific branch before it’s delivered. Bring a valid ID and your guide/tracking number.

What time does Estafeta open? (Estafeta Opening Hours)
Delivery windows depend on service; Ground typically delivers 09:00–18:00. Branch hours vary by location—confirm in the locator.

Does Estafeta deliver or pickup on Sunday or Saturday?
Regular delivery is Monday–Friday; some services offer Saturday delivery in covered areas. Sunday delivery isn’t standard, though reschedule options and special windows may appear where coverage exists.

Can I change my delivery date or time?
Often yes—subject to coverage and product. Use the tracking page or contact support to request a new date/time window where available.

Summary
Estafeta offers reliable domestic and cross‑border delivery with simple online tracking using a 22‑digit guide or 10‑digit code. Standard delivery runs Mon–Fri, with some Saturday options. For branch pickup, hours, and delivery changes, use the locator and contact channels above.