Fastfrate Group Tracking, Delivery & Contact Info

Fastfrate Group is a Canadian, asset-based transportation and logistics company known for intermodal LTL, drayage, warehousing, and final‑mile services. Founded in 1966, it expanded significantly through acquisitions, including ASL Distribution (2021) and a majority of Challenger Group (2022), rebranding as Fastfrate Group to reflect a coast‑to‑coast network across North America and diversified supply‑chain capabilities.

How to Track Fastfrate Group Package (Where is my Fastfrate Group package?)

Track Fastfrate Group Package & Parcel Here

Track shipments using your PRO/Probill or BOL on Fastfrate’s official tracker. For additional details or POD, log in to the FastNet portal. Real‑time status, events, and delivery ETA are shown.

1. Open Fastfrate’s tracking page in your browser.
2. Enter your PRO/Probill or BOL number exactly as provided by the shipper.
3. Click Quick Track to view current status, scan events, and estimated delivery.
4. Need documents (POD/BOL) or deeper details? Use the FastNet portal; basic Quick Probill Tracking is available without login.
5. If your number isn’t recognized, confirm the format with your shipper or select the correct reference type (PRO/BOL).
6. For multi‑piece LTL, review each piece’s scans; consolidated status reflects the latest event.

Fastfrate Group Delivery Times & Schedule

Transit is lane‑specific and based on terminal‑to‑terminal schedules (day of pickup excluded). Typical examples: Toronto↔Ottawa/Montreal ~1 day; Toronto→Thunder Bay ~4 days; Montreal/Toronto→Halifax/Moncton ~2–3 days; Western Canada eastbound by rail ~8–10 days to Toronto/Montreal. Local delivery to addresses in each city follows the linehaul and may add time for outlying areas. Weather, holidays, and appointment freight can extend timing. Always verify current schedules before shipping.

Fastfrate Group Weekday Hours: Varies by terminal; typically Monday–Friday, 8:00 AM – 5:00 PM (local time) for office and pickup/delivery operations.

Fastfrate Group Weekend Hours: Limited or by appointment; many terminals are closed on Sundays. Check your local terminal for availability.

Fastfrate Group Contact & Customer Service Info

For tracking help, delivery appointments, or claims, contact Fastfrate via phone or the online form. Have your PRO/Probill or BOL ready for faster assistance.

Fastfrate Group FAQ

Is there a Fastfrate Group location or branch near me?
Use the interactive Canadian Service Map to view terminals and facility details.

Can Fastfrate Group ship or deliver to a PO Box?
No. LTL and truck deliveries require a physical street address with suitable access; PO Boxes are not supported.

Can I pick up a Fastfrate Group package?
Yes, dock pickup at a terminal is often possible with government ID and your PRO/Probill. Contact the terminal first to confirm hours and release status.

What time does Fastfrate Group open? (Fastfrate Group Opening Hours)
Hours vary by terminal; most offices operate Monday–Friday, 8:00 AM – 5:00 PM local time. Check your nearest facility for exact hours.

Does Fastfrate Group deliver or pick up on Sunday or Saturday?
Standard operations are weekdays. Saturday services may be limited or pre‑arranged; most locations do not operate on Sundays.

What reference number do I need to track?
Use your PRO/Probill or BOL number. If you only have a customer reference, ask the shipper to provide the corresponding PRO/Probill.

How do I get a Proof of Delivery (POD)?
Log in to the FastNet portal to request/download POD, or contact customer service with your PRO/Probill.

How do I file a damage or loss claim?
Download the Claim Form and follow the instructions (you can also email torontoclaims@fastfrate.com). File promptly and include photos and paperwork.

Summary
Fastfrate Group provides coast‑to‑coast LTL, intermodal, and logistics services with reliable tracking via its official portal. Check transit schedules for lane‑specific timings, confirm local terminal hours, and contact customer service for PODs, appointments, or claims to keep your shipment moving smoothly.

Related Posts: