Kenya Post Tracking, Delivery & Contact Info

Postal Corporation of Kenya, established in 1999, succeeded the Kenya Posts and Telecommunications Corporation. It offers mail, courier, and financial services nationwide. The corporation continually modernizes, integrating digital solutions like MPost to enhance service delivery across Kenya.

How to Track Kenya Post Package (Where is my Kenya Post package?)

Track Kenya Post Package & Parcel Here

To track your Kenya Post package, visit their official tracking page, enter your shipment ID, and receive real-time updates on your shipment’s status.

1. Navigate to Kenya Post’s official tracking page at https://postglobal.posta.co.ke/postglobaltrack/Track.aspx.
2. Locate the “Track your PCK Shipment” section.
3. Enter your shipment ID in the designated field.
4. Click the search icon to view your shipment’s status and history.
5. For further assistance, contact Kenya Post’s customer service.

Kenya Post Delivery Times & Schedule

Kenya Post offers domestic and international delivery services, with delivery times varying based on destination and service type. Domestic deliveries typically take 1 to 3 days, while international shipments can range from 7 to 21 days, depending on the destination country and customs procedures. For precise delivery estimates, it’s advisable to consult Kenya Post’s official guidelines or contact their customer service.

Kenya Post Weekday Hours: Monday to Friday: 8:00 AM – 5:00 PM (Lunch Break: 12:00 PM – 1:00 PM)
Kenya Post Weekend Hours: Varies by location; please contact your local post office for specific hours.

Kenya Post Contact & Customer Service Info

Kenya Post provides multiple channels for customer support, including phone, email, and in-person assistance at their offices.

• Phone number: 0719072600 / 0730642600 / 0203242600
• Email: customercare@posta.co.ke
• Mailing Address: Postal Corporation of Kenya, Posta House, Kenyatta Avenue, Nairobi, P.O. Box 34567 – 00100 GPO
• Social Medias:
– Facebook
– Twitter
– Instagram
– LinkedIn

Kenya Post FAQ

Is there a Kenya Post location or branch near me?
Yes, the Postal Corporation of Kenya operates numerous post offices across the country. You can locate the nearest branch using their official store locator.

Can Kenya Post ship or deliver to a PO Box?
Yes, Kenya Post delivers mail and parcels to PO Boxes. To receive mail at a PO Box, you need to rent one from Kenya Post.

Does Kenya Post have a mailbox/PO Box rental?
Yes, Kenya Post offers PO Box rentals. Individuals can apply for a box by visiting a nearby Posta Kenya branch or through the online application portal. The annual rental fee for individuals is KSh 2,610. For more details and to apply online, visit the official PO Box information page.

Can I pick up a Kenya Post package?
Yes, you can collect parcels from your designated PO Box or directly from the post office where the package is held.

What time does Kenya Post open? (Kenya Post Opening Hours)
Opening hours vary by location. Generally, post offices operate from 8:00 AM to 5:00 PM on weekdays and 8:00 AM to 12:00 PM on Saturdays. It’s advisable to check the specific hours of your local branch using the store locator.

Does Kenya Post deliver or pick up on Sunday or Saturday?
Kenya Post typically delivers and allows pickups from Monday to Friday. Saturday services may be available in some locations, but there is no delivery or pickup service on Sundays and public holidays. For more information, please refer to Kenya Post’s official website.