Kiwi Express Couriers Tracking, Delivery & Contact Info

Kiwi Express Couriers is a New Zealand courier brand focused on point‑to‑point and oversize parcel delivery. The company became part of the Freightways group in 2005 and today provides tracked services across major NZ centres with options for local overnight, within‑island next‑day, and inter‑island 2–3 day delivery. Businesses can dispatch through regular courier systems while customers receive live tracking and delivery notifications.

How to Track Kiwi Express Couriers Package (Where is my Kiwi Express Couriers package?)

Track Kiwi Express Couriers Package & Parcel Here

Tracking is available on Kiwi Express’s site. Use your KO‑prefixed tracking number (e.g., KO1234567890) or your consignment number to view status, checkpoints, and delivery progress.

1. Open Kiwi Express’s homepage.
2. Click or tap Check Your Oversize Delivery Status (the tracking widget/modal).
3. Enter your KO tracking number exactly as shown (e.g., KO1234567890) or your consignment number.
4. Press Track Package to load your shipment’s latest scan events and ETA.
5. If you booked via a partner platform, you can also track from your order page — the link redirects to Kiwi Express.

Kiwi Express Couriers Delivery Times & Schedule

Kiwi Express specialises in fast movement of large or heavy items with courier‑style speed. Typical service standards are overnight for local deliveries, next working day within the same island, and 2–3 working days inter‑island. Timing may vary by origin/destination, cut‑off times, freight dimensions/weight (up to ~50 kg or 0.5 m³), and rural address constraints. Public holidays and network advisories can also affect delivery; check the site’s network status and branch notices for the latest updates.

Kiwi Express Couriers Weekday Hours: Branches generally open Monday–Friday from 7:30am with closing between 5:30pm–6:00pm (Auckland 7:30am–6:00pm; Wellington & Christchurch 7:30am–5:30pm). Customer service phone support: 8:30am–5:00pm Mon–Fri.

Kiwi Express Couriers Weekend Hours: Limited Saturday operations at the Auckland branch (8:00am–12:30pm); Wellington and Christchurch branches are closed on Saturday. Sunday: closed.

Kiwi Express Couriers Contact & Customer Service Info

For help with tracking, delivery changes, or booking, contact Kiwi Express by phone or via the online form. Branches can also assist during counter hours.

Phone number: 0800 113 911 (NZ)
Email: Use the contact form
Mailing Address: Auckland Branch – Ground Floor, Freightways House, 32 Botha Road, Penrose, Auckland 1061, New Zealand
Social Medias: Facebook · LinkedIn

Kiwi Express Couriers FAQ

Is there a Kiwi Express Couriers location or branch near me?
See the Contact & Branches page for addresses and hours in Auckland, Wellington, and Christchurch.

Can Kiwi Express Couriers ship or deliver to a PO Box?
Use a physical street address for courier delivery. If you only have a PO Box, contact support for options before booking.

Can I pick up a Kiwi Express Couriers package?
Pickup may be possible from a branch depending on freight status and branch hours. Call your local branch first to arrange.

What time does Kiwi Express Couriers open? (Kiwi Express Couriers Opening Hours)
Most branches open 7:30am on weekdays. Customer service phones operate 8:30am–5:00pm Monday–Friday.

Does Kiwi Express Couriers deliver or pick up on Sunday or Saturday?
No regular Sunday service. Saturday operations are limited to the Auckland branch’s morning hours (8:00am–12:30pm). Confirm availability for your address before planning.

What items does Kiwi Express specialise in?
Large/oversize freight up to around 50 kg or 0.5 m³How do I check for service updates or disruptions?
Use the site’s Network Status link and branch notices.

Summary
Kiwi Express Couriers offers tracked, courier‑speed delivery for bulky and heavy items across New Zealand, with overnight local, next‑day within‑island, and 2–3 day inter‑island targets. Track shipments using your KO number on the website, and contact branches or customer service for pickup options, delivery changes, and support.