Rhenus Logistics Tracking, Delivery & Contact Info

Rhenus Logistics is a German-born global logistics group founded in 1912, now operating across all major trade lanes with warehousing, freight forwarding, high‑tech home delivery, and port services. Headquartered in Holzwickede, Germany, the company has grown through a century of acquisitions and innovation to serve industries from automotive to life sciences with multimodal solutions and digital Track & Trace tools.

How to Track Rhenus Logistics Package (Where is my Rhenus Logistics package?)

Track Rhenus Logistics Package & Parcel Here

Use Rhenus’s Track & Trace portal to check shipment events, estimated delivery, and proof‑of‑delivery (when available). For Rhenus Home Delivery, use the dedicated local customer portals linked below.

1. Open Rhenus Track & Trace in your browser.
2. Enter your shipment or reference number exactly as provided by your shipper or on the label.
3. Complete the security check (CAPTCHA) and click Search to load live status and checkpoints.
4. If your consignment is Rhenus Home Delivery (Germany), use the portal at rhenusmydelivery.com. For the UK, use the Customer & Supplier Entry to find the UK Home Delivery client portal.
5. No result? Verify the number with your sender, then try alternative references (e.g., customer order or pickup number) and ensure you select the correct regional portal.

Rhenus Logistics Delivery Times & Schedule

Rhenus provides B2B freight (air, ocean, road, rail), contract logistics, and two‑person Home Delivery services in select countries. Transit times depend on service and lane: domestic road moves typically take 1–5 business days; intra‑EU or regional cross‑border 2–7 days; intercontinental air 2–6 days; ocean freight several weeks. Home Delivery orders are scheduled by appointment with time‑window notifications, and some markets offer live tracking and rebooking. Cut‑off times, line‑haul dispatch, and customs clearance may affect delivery dates; track in the portal and watch for appointment SMS/email.

Rhenus Logistics Weekday Hours: Varies by country/location; most offices operate Monday–Friday, 09:00–17:00 local time. Warehouses/ports may run extended or 24/7 operational shifts.

Rhenus Logistics Weekend Hours: Customer counters are usually closed on Sundays; Saturday delivery/pickup may be available in select markets (appointment‑based). Check your local branch.

Rhenus Logistics Contact & Customer Service Info

For shipment‑specific help, contact Rhenus via the global form or your local branch with your tracking/reference number ready.

• Phone number: +49 (0)2301 29‑0 (Global HQ switchboard)
• Email: info@rhenus.com or use the global contact form
• Mailing Address: Rhenus SE & Co. KG, Rhenus‑Platz 1, 59439 Holzwickede, Germany
• Social Medias: LinkedIn · Instagram · Facebook · X (Americas)

Rhenus Logistics FAQ

Is there a Rhenus Logistics location or branch near me?
Use the country selector to open your local Rhenus site, then navigate to Locations or Contact for addresses and phone numbers.

Can Rhenus Logistics ship or deliver to a PO Box?
Generally no. Freight and Home Delivery services require a physical street address for delivery and scheduling. Use your full address and a reachable phone number.

Can I pick up a Rhenus Logistics package?
Pickup may be possible from the handling branch or delivery depot in certain countries. Contact your local Rhenus office with your shipment number to request a will‑call/collect option.

What time does Rhenus Logistics open? (Rhenus Logistics Opening Hours)
Office hours vary by branch; most are open Monday–Friday, 09:00–17:00 local time. Warehouses and port sites may operate longer shifts.

Does Rhenus Logistics deliver or pickup on Sunday or Saturday?
Saturday delivery/pickup can be offered in select markets (often appointment‑based). Sunday service is uncommon except for special arrangements or time‑critical freight.

My tracking number isn’t found. What should I do?
Confirm the number with your sender, remove spaces, try again in the correct portal (e.g., Track & Trace or Home Delivery Germany). If it still fails, contact Rhenus with your order/consignment reference.

How do I change my delivery address or time window?
Use your local Home Delivery portal when available, or contact your local branch promptly with your shipment number. Rebooking options depend on status and local policy.

Summary
Rhenus is a century‑old global logistics provider offering multimodal freight, warehousing, and scheduled Home Delivery in select regions. Track shipments via the official portal, watch for appointment notifications, and contact your local branch or the global contact form for address changes, pickups, or service issues.