DX Group Tracking, Delivery & Contact Info

DX Group is a UK and Ireland courier and logistics operator established in 1975 during the postal strikes. It runs DX Express and DX Freight networks handling parcels, secure items, 1‑man/2‑man, and specialist logistics. Headquartered in Datchet, the company serves business and residential addresses nationwide with next‑day and timed options and a large depot network supporting collections and deliveries. Its customer service focuses on security‑sensitive sectors and B2B delivery reliability.

How to TrackDX Group Package (Where is myDX Group package?)

TrackDX Group Package & Parcel Here

Track DX by entering your tracking, consignment, calling card, or customer reference on the official portal. Some services also ask for your delivery postcode to authenticate results.

1. Open DX’s official tracking page in your browser.
2. Enter your tracking number or calling card exactly as shown on your label/email.
3. If prompted, add your delivery postcode for verification.
4. Click Track to load live status, checkpoints, and delivery window.
5. Didn’t work? Recheck characters (0/O, 1/I) and try again from the alternate DX track page.
6. Need help matching number formats (8 vs 9/10/13 digits)? See contact numbers below and call the correct line.

DX Group Delivery Times & Schedule

DX offers a range of services, including next working day delivery for many consignments, with delivery typically by 18:00. Saturday delivery can be arranged for selected services (subject to availability, service type, and any extra charges). Specialist services—such as healthcare specimen routes—operate on defined evening collection and early‑morning delivery schedules. Public holidays may affect transit times; use tracking for the most accurate ETA and contact Customer Services for priority/timed options.

DX Group Weekday Hours: Customer Services: Mon–Fri, 9:00–17:00. Typical delivery window: daytime until ~18:00 (service‑dependent).

DX Group Weekend Hours: Saturday deliveries available on selected services by prior arrangement; Customer Services social channels monitored Mon–Fri, 9:00–17:00. Sunday deliveries generally not offered.

DX Group Contact & Customer Service Info

For delivery questions, use the phone line that matches your tracking number format or submit the online form. Provide your tracking/consignment number and delivery postcode for faster assistance.

• Phone number(s): 0333 241 1100 (8‑digit tracking) · 0333 241 5700 (9/10/13‑digit tracking)
• Email / Form: Delivery & General Contact Form
• Mailing Address: DX (Group) Ltd, Ditton Park, Riding Court Road, Datchet, Slough SL3 9GL, United Kingdom
• Social Medias: Facebook · LinkedIn

DX Group FAQ

Is there aDX Group location or branch near me?
Use the DX Depot Network finder to view nearby depots and head office details.

CanDX Group ship or deliver to a PO Box?
DX generally requires a full street address for delivery. If you only have a PO Box, contact Customer Services to discuss alternatives.

Can I pick upDX Group package?
Depot collection may be possible on certain services by prior arrangement. Contact your local depot or Customer Services with your tracking number to request a hold for collection.

What time doesDX Group open? (DX Group Opening Hours)
Customer Services operates Monday–Friday, 9:00–17:00 (UK time). Depot counter hours vary by location—check the depot network for details.

DoesDX Group deliver or pickup on Sunday or Saturday?
Saturday deliveries are available on selected services if arranged in advance; Sunday service is generally unavailable. Use tracking for live status and ETAs.

DoDX Group offer timed or next‑day services?
Yes—DX provides next working day and timed options on eligible services. Availability depends on origin, destination, and service type.

Summary
DX Group provides nationwide UK & Ireland coverage with secure, next‑day, and specialist options. Track online using your reference (and postcode where asked), arrange Saturday delivery on select services, and reach support via the correct phone line or contact form for quick help.