NIPOST (Nigerian Postal Service) Tracking, Delivery & Contact Info

NIPOST (Nigerian Postal Service) is Nigeria’s state-owned national postal operator, created in 1987 as a government corporation but rooted in colonial-era post offices dating back to the 19th century. It now manages thousands of outlets nationwide, handling letters, parcels, EMS/Speedpost, financial and e-commerce logistics services while representing Nigeria in the Universal Postal Union and West African Postal Conference.

How to Track NIPOST (Nigerian Postal Service) Package (Where is my NIPOST (Nigerian Postal Service) package?)

Track NIPOST (Nigerian Postal Service) Package & Parcel Here

Tracking a NIPOST (Nigerian Postal Service) shipment is done through the official Track & Trace portal. Enter your tracking or delivery notice number to see real-time status, route events, and delivery outcomes for domestic and international items.

1. Open NIPOST (Nigerian Postal Service) Track & Trace in your browser (desktop or mobile).
2. Locate your tracking, reference or delivery notice number on your receipt, shipment label or SMS/email notification (typical formats resemble RR123456789NG for registered mail or EE123456789NG for EMS).
3. Type or paste the number into the “Track your package” field. If you have multiple items, separate tracking numbers with commas as instructed on the page.
4. Click the tracking button to load details. You’ll see events such as acceptance at origin office, dispatch to processing centre, arrival at exchange office, customs handling for outbound/inbound international mail, and final delivery or attempted delivery.
5. For many EMS/Speedpost and registered items, you can also track the same number on the destination country’s postal website once it leaves Nigeria, using the universal UPU tracking format.
6. If the system returns “not found” or shows no movement for several days, double-check that you entered the number correctly, then contact NIPOST customer service or visit your nearest post office with the tracking number and valid ID for assistance.

NIPOST (Nigerian Postal Service) Delivery Times & Schedule

NIPOST (Nigerian Postal Service) delivery times vary by service and distance. For premium domestic courier services under EMS/Parcels, EMS Parcel Domestic (Speedpost) typically targets about 24-hour delivery to many major post offices nationwide, while EMS Economy aims for delivery within roughly 48 hours for less time-sensitive items. Standard domestic mail and parcels often arrive within about 2–3 working days for intra-city and inter-city routes, and up to around 3–5 working days for more remote locations. International EMS offers express delivery of documents and merchandise (up to 30 kg) to over 200 destinations worldwide, usually within a few business days depending on route and customs, while ordinary international registered mail can take several days to a few weeks.

NIPOST (Nigerian Postal Service) Weekday Hours: Many main post offices in Nigeria operate Monday to Friday, typically around 08:00–16:00 or 08:00–17:00 for counter services, acceptance, sorting and collection. Exact times differ by city and branch, so confirm via the official Post Office Finder or by calling your local office.

NIPOST (Nigerian Postal Service) Weekend Hours: Some larger or busier branches may open on Saturdays for limited hours, often in the late morning to early afternoon, while smaller offices may close entirely. Sunday and public-holiday operations are generally restricted to specific services or e-commerce logistics; customers should always check local schedules in advance.

NIPOST (Nigerian Postal Service) Contact & Customer Service Info

NIPOST (Nigerian Postal Service) supports customers through its Abuja corporate headquarters, regional and district post offices, EMS/Speedpost centres, and a dedicated customer service team reachable by phone, email and online forms. They assist with tracking questions, delayed or missing mail reports, PO Box/PMB issues, postal rates, address verification and general enquiries.

• Phone number: +234 705 599 1758 (general customer service, often listed as the main help line)
• Email: customerservice@nipost.gov.ng, info@nipost.gov.ng (general enquiries and support)
• Mailing Address: Nipost Corporate Headquarters, Abubakar Musa Argungu House, Plot 1279 Muhammadu Buhari Way, PMB 12537, Garki 900001, Abuja, Nigeria
• Social Medias:
  – Facebook: facebook.com/nipostng
  – X (Twitter): @NipostNgn
  – Instagram: @nipostngn
  – YouTube: @NIPOSTNIG

NIPOST (Nigerian Postal Service) FAQ

Is there a NIPOST (Nigerian Postal Service) location or branch near me?
Yes. NIPOST operates thousands of post offices and agencies across Nigeria. To find the one closest to you, use the official Post Office Finder, then search by state, town or address. The tool lists available offices along with their basic contact details; you can call ahead to confirm opening hours and services before visiting.

Can NIPOST (Nigerian Postal Service) ship or deliver to a PO Box?
Yes. If you rent a Post Office Box (POB) or Private Mail Bag (PMB) from NIPOST, many letters and smaller parcels can be routed directly to that box or bag instead of a street address. Your mail is securely stored inside the post office until you collect it, which is particularly useful for customers in areas with informal addressing or those who want extra privacy and security. Some courier-style services, especially certain e-commerce deliveries, may still require a physical delivery address.

Does NIPOST (Nigerian Postal Service) have a mailbox/PO box rental?
Yes. NIPOST offers Post Office Boxes (POB) and Private Mail Bags (PMB) nationwide for individuals, businesses and organisations. You can start online by visiting the Apply for Post Office Box section, which links to the dedicated Post Letter Box portal. There you choose your preferred post office, box size/type, and view current charges and availability before submitting your details. Annual rental fees and key/deposit charges vary by box type and location and are shown in the portal during application. After online registration, you complete payment and documentation at the chosen post office, where you receive your keys and box number.

Can I pick up NIPOST (Nigerian Postal Service) package?
In many cases, yes. If tracking shows your parcel “arrived at delivery office” or if you receive a delivery/collection notice, you can visit that post office with your notice card or tracking number plus a valid photo ID. The staff will check that the item has been processed and cleared (for international items, including customs where applicable) and then release it to you. For some bulky or EMS items, collection may take place at a designated EMS facility instead of a small branch.

What time does NIPOST (Nigerian Postal Service) open? (NIPOST (Nigerian Postal Service) Opening Hours)
Typical opening times for main post offices are around 08:00 in the morning, Monday through Friday, with closing times between 16:00 and 17:00. However, specific hours differ by branch, and some smaller or agency offices may keep shorter days. To avoid wasted trips, check your local office’s current timetable via the Post Office Finder or by calling the customer service numbers listed for that location.

Does NIPOST (Nigerian Postal Service) deliver or pickup on Sunday or Saturday?
NIPOST’s core operating days are Monday to Friday. Some urban or high-volume offices may offer limited Saturday counter services or pickups, particularly for EMS and e-commerce logistics, but this is not universal and depends on local arrangements. Sunday and public-holiday deliveries are generally not part of the normal schedule, though time-critical EMS or special-contract logistics can sometimes move behind the scenes. Always confirm weekend availability with your local office if your shipment is urgent.

How do I contact NIPOST (Nigerian Postal Service) about a missing or stuck shipment?
First, check your item on the official Track & Trace page and note the tracking number, last scan date, and current status. If there is no update for several working days beyond the normal delivery timeframe, contact NIPOST by phone or email, quoting the tracking number and any supporting documents (e.g., receipt or delivery notice). For certain registered or EMS items, you may be asked to complete a formal “Report Missing Items” form available through the Help section of the website or at your post office, which allows NIPOST to open an investigation with relevant processing centres or international partners.

Does NIPOST (Nigerian Postal Service) offer international delivery and tracking?
Yes. Through EMS Parcel International and other international mail services, NIPOST carries documents and merchandise (generally up to 30 kg) to many countries worldwide. EMS items usually include door-to-door or office-to-office tracking, visible both on the NIPOST Track & Trace portal and on the destination postal operator’s website using the same tracking number. Delivery times vary by destination, but EMS is positioned as a fast option for urgent cross-border shipments.

How can I find NIPOST (Nigerian Postal Service) postal rates?
For up-to-date tariffs, visit the NIPOST and EMS pricing pages, including the online Prices/Tariff table, which lists domestic Speedpost/EMS Economy charges by weight and region, and international EMS rates by destination. Many post offices can also provide printed rate sheets or quote prices at the counter after you present your packed item and destination details.

Does NIPOST (Nigerian Postal Service) provide tracking for passports or government documents?
Yes. Passports, visas and other official documents sent through EMS/Speedpost or registered mail can usually be tracked using their NIPOST tracking numbers. In many government programmes, tracking details are shared directly with applicants so they can monitor the movement of their documents from the issuing authority to their chosen delivery location or post office.

Summary
NIPOST (Nigerian Postal Service) is Nigeria’s nationwide postal and logistics network, offering domestic and international mail, EMS/Speedpost courier, e-commerce delivery and secure P.O Box/PMB rental. Use the official Track & Trace portal to monitor shipments, the Post Office Finder to locate nearby branches, and NIPOST’s phone, email or social channels for help with rates, delays and missing items.