BEST Express Vietnam Tracking, Delivery & Contact Info

BEST Express Vietnam is a nationwide courier covering all 63 provinces with automated sorting hubs and app/web tracking. Launched locally in 2019 under BEST Inc., it has expanded rapidly via a franchise network and technology-led operations. The company offers domestic parcel pickup, COD, and international services with a growing partner ecosystem.

How to Track BEST Express Vietnam Package (Where is my BEST Express Vietnam package?)

Track BEST Express Vietnam Package & Parcel Here

Use BEST Express Vietnam’s tracking tool to check live status, events, and delivery attempts. Enter your tracking number (AWB) on the official page or in the mobile app. If results don’t load, verify the code and try again later.

1. Open BEST Express Vietnam’s tracking page in your browser.
2. Enter your tracking number exactly as shown on the label/app.
3. Click Tìm hiểu (Search) to load shipment status and checkpoints.
4. Batch tracking: paste up to 20 tracking numbers, separated by spaces or new lines.
5. Review pickup, hub transits, out-for-delivery, and proof-of-delivery when available.
6. In the BEST Express app, open your shipment or use in-app scanning to track instantly.

BEST Express Vietnam Delivery Times & Schedule

Transit times vary by lane and service. Typical windows after pickup: intra-province and intra-region deliveries complete in about 1–2 days; inter-region (north–south) normally 2–4 days, with economy options up to 4–6 days. Same-day/next-day may be available on select metro lanes depending on cutoff times and air/road capacity. Remote districts and islands can add 1–2 days. Couriers usually attempt delivery during daytime/early evening. During sales peaks or severe weather, allow extra time. For urgent consignments, contact support to confirm lane-specific ETAs.

BEST Express Vietnam Weekday Hours: Mon–Fri 07:30–19:00 (customer hotline/service support)

BEST Express Vietnam Weekend Hours: Sat–Sun 08:00–17:00 (customer hotline/service support; delivery/pickup availability varies by branch)

BEST Express Vietnam Contact & Customer Service Info

For tracking issues, delivery arrangements, COD questions, or claims, reach BEST Express through the channels below.

BEST Express Vietnam FAQ

Is there a BEST Express Vietnam location or branch near me?
Use the official branch finder to search by province/district: bưu cục gần nhất.

Can BEST Express Vietnam ship or deliver to a PO Box?
Door-to-door courier delivery typically requires a street address and recipient phone number. PO Boxes are generally not supported for final delivery. Confirm with support for special handling.

Can I pick up a BEST Express Vietnam package?
Yes. When status shows “at branch/warehouse” or after a missed attempt, contact the hotline or your local branch to arrange self-collection. Bring a valid ID and tracking number.

What time does BEST Express Vietnam open? (BEST Express Vietnam Opening Hours)
Customer support operates Mon–Fri 07:30–19:00 and Sat–Sun 08:00–17:00. Individual branch counters may vary—check the branch finder for local hours.

Does BEST Express Vietnam deliver or pickup on Sunday or Saturday?
Many areas run weekend delivery and pickups, but capacity and cutoff times vary by locality. If your order is urgent or remote-area, confirm availability with the hotline.

How many tracking numbers can I check at once?
On the official website, you can batch query up to 20 tracking numbers by pasting them into the tracking field, separated by spaces or new lines.

My tracking number isn’t found—what should I do?
Verify the code from the label/app, wait a few hours in case of scan delays, then try again. If still missing after 24 hours, contact support with your tracking number and sender details.

How long do claims remain open?
File delivery issues promptly; keep your tracking number, photos of packaging, and proof of value/invoice handy when submitting a claim via email or hotline.

Summary
BEST Express Vietnam offers nationwide coverage, web/app tracking, COD, and international shipping. Use the official tracker, batch up to 20 AWBs, and contact support for weekend service or remote-area ETAs. For precise delivery windows, confirm lane and cutoff times with the hotline or your local branch.

Related Posts: