Cyprus Post Tracking, Delivery & Contact Info

Cyprus Post is the government-run postal operator of the Republic of Cyprus, evolving from colonial-era services into a modern network providing letters, parcels, registered mail, EMS, and online e-services. Today, it operates nationwide post offices, sorting facilities, parcel lockers, and digital tools (EPOST, IPS tracking) that connect with international postal partners. Customers can calculate postage, rent P.O. boxes, and track items end‑to‑end for many services via official portals and the national GOV.CY gateway.

How to Track Cyprus Post Package (Where is my Cyprus Post package?)

Track Cyprus Post Package & Parcel Here

Tracking is available for barcoded/registered mail, parcels, and EMS. Enter your 13‑character tracking number to see acceptance, transit, customs, delivery attempts, and delivered events for domestic and international items.

1. Open the official Cyprus Post tracking page.
2. Find your tracking number on the receipt/label (examples include RR123456789CY for registered, EE123456789CY for EMS).
3. Paste the code exactly as printed (no spaces) and press Submit to load the latest scans.
4. Review checkpoints such as Item accepted, In transit, Arrived at sorting center, Out for delivery, and Delivered.
5. If your item is incoming from abroad, continue visibility via partner postal sites when redirected; events will synchronize back to IPS.
6. Ordinary (unregistered) letters do not have online tracking; contact your local post office for enquiries.
7. If status appears stuck for several days, note the last event/date and contact Customer Service with your tracking number.

Cyprus Post Delivery Times & Schedule

Domestic delivery varies by service: ordinary letters typically arrive within a few working days; registered mail and inland parcels are generally delivered faster and with scan events. EMS provides the quickest service to many international destinations. International registered items usually take about 5–14 business days depending on route, customs clearance, and airline capacity; economy options can take longer. Post offices follow uniform weekday counter hours; all offices are closed on public holidays (and most do not offer Sunday service). Always confirm a specific branch’s hours before visiting.

Cyprus Post Weekday Hours: Most post offices operate Monday–Friday, 08:00–14:30 (head offices may list administrative hours to ~15:00). Check the branch locator for any variations.

Cyprus Post Weekend Hours: Generally closed on Saturdays and Sundays for public counter service; parcel lockers (where available) provide after‑hours pickup. Verify locally for any exceptional Saturday openings.

Cyprus Post Contact & Customer Service Info

Cyprus Post supports enquiries through its call centre, email, web forms, and in‑person at district and community post offices. Have your tracking number, sender/receiver details, and last scan date ready for faster assistance.

Phone number: Toll‑free within Cyprus 8000 2000; from abroad +357 22 310100
Email: info@cypruspost.post
Mailing Address: Cyprus Post (Department of Postal Services), 100 Prodromou Street, 2063 Strovolos, Nicosia; Postal Address: CY‑1900, Nicosia
Social Medias:
  – Facebook / X (links via the icons on the Cyprus Post website or GOV.CY portal)

Cyprus Post FAQ

Is there a Cyprus Post location or branch near me?
Use the official Post Office Locations page to view addresses, maps, and working hours for all branches.

Can Cyprus Post ship or deliver to a PO Box?
Yes. Many letters and parcels can be addressed to a Private Post Office Box (P.O. Box). Collect at your convenience from the assigned branch; scanned/registered items will show online tracking when applicable.

Does Cyprus Post have a mailbox/PO box rental?
Yes. You can rent or renew a P.O. Box online via the EPOST portal or at any post office. Published price tables show annual rates by box size and location (for example, common annual fees starting around €37, with multi‑year discounts). See the official P.O. Box Rates and general info at EPOST > Private P.O. Boxes.

Can I pick up Cyprus Post package?
Yes. If tracking shows your item at a specific post office or you receive a notice, visit that office with photo ID and your tracking number. Imported parcels may require customs payment before release.

What time does Cyprus Post open? (Cyprus Post Opening Hours)
Standard public counter hours are 08:00–14:30, Monday–Friday for most post offices. The head offices list administrative hours up to about 15:00. Always confirm via the locations page before visiting.

Does Cyprus Post deliver or pickup on Sunday or Saturday?
Regular counter service is Monday–Friday. Weekend delivery/pickup is not standard; use parcel lockers (where offered) or arrange weekday counter collection. Check local notices for any seasonal exceptions.

How can I find Cyprus Post postal rates?
Use the GOV.CY and Cyprus Post portals to view or calculate postage for letters, parcels, and EMS. Printed rate tables are available at post office counters.

Does Cyprus Post support proactive notifications?
Yes. Through the GOV.CY Track & Trace service, you can opt for mobile/email alerts (PROMITHEAS PROACTIVE) when an incoming item arrives in Cyprus.

Summary
Cyprus Post offers nationwide postal services, tracked delivery options, EMS, and convenient P.O. box rentals. Track barcoded items via the official IPS page, check branch hours on the locations tool, and contact the call centre or email support for delays, customs queries, or box rentals. Always verify specific services and hours for your local branch.