Deliveree Tracking, Delivery & Contact Info

Deliveree is a Southeast Asian logistics marketplace founded in 2015 that digitizes road cargo using mobile and web apps. Operating in Indonesia, Thailand, the Philippines, and Vietnam, Deliveree connects businesses with a large fleet for first, mid, and last‑mile moves, plus FTL/LTL, full‑day, and fixed‑route options. Real‑time GPS tracking, shareable tracking links, and 24/7 customer support underpin its growth from Jakarta to nationwide coverage with hubs and partner networks across key cities.

How to Track Deliveree Package (Where is my Deliveree package?)

Track Deliveree Package & Parcel Here

Use Deliveree’s web app or mobile app to see live driver location, ETA, and delivery timeline. Share the tracking link so recipients can monitor progress without logging in.

1. Open Deliveree’s web app (or the mobile app) and sign in.
2. Go to Bookings/Orders and select your shipment.
3. Click Track to view live map, checkpoints, and ETA.
4. Choose Share Link to send a public tracking URL to your recipient (no app required).
5. Use in‑app chat/call to contact the driver or Customer Service for updates.
6. Download POD (photos/signature) from the order details after completion.

Deliveree Delivery Times & Schedule

Deliveree supports instant/quick bookings, scheduled pickups, full‑day hire, and fixed‑price routes across cities and intercity lanes. Same‑day or same‑calendar‑day arrivals are typical for intracity bookings made before local cut‑offs; intercity and long‑haul ETAs depend on lane distance, traffic, and hub processing. Live tracking provides dynamic ETAs during transit. Full‑Day service provides continuous hours of driver and vehicle time (Jabodetabek 10 hours; most other cities 8 hours). Special handling, loading distance, waiting‑time policies, and holiday traffic may extend timelines—always check the app’s ETA and service notices for your lane.

Deliveree Weekday Hours: Customer Service 24/7; Full‑Day hire typically 10h (Jabodetabek) / 8h elsewhere; booking & tracking available at all times.

Deliveree Weekend Hours: Operations available Sat–Sun with potentially reduced capacity; CS remains 24/7. Check app for vehicle availability and city‑specific cut‑offs.

Deliveree Contact & Customer Service Info

Deliveree provides round‑the‑clock support via live chat, phone, and email. Include your booking ID, pickup/destination, and any photos when requesting help, claims, rescheduling, or address corrections.

• Phone number: (021) 3113‑8996 (Indonesia HQ line)
• Email: support.id@deliveree.com
• Mailing Address: Wisma Anugraha, 2nd Floor, Jl. Taman Kemang No.32B, Bangka, Mampang Prapatan, Jakarta Selatan 12730, Indonesia
• Social Medias: Instagram · Facebook · LinkedIn · YouTube

Deliveree FAQ

Is there a Deliveree location or branch near me?
See office and contact locations: Deliveree offices & contacts.

Can Deliveree ship or deliver to a PO Box?
Deliveree is a road‑cargo service requiring a physical address and driver access. PO Boxes aren’t supported; use a street address with detailed instructions.

Can I pick up Deliveree package?
Yes. Coordinate with your driver via in‑app chat/call to arrange pickup windows or sender/receiver meet points. After delivery, download POD from your order.

What time does Deliveree open? (Deliveree Opening Hours)
Booking, tracking, and Customer Service operate 24/7. Driver operating windows depend on city/vehicle and your scheduled time—see ETA and availability in the app.

Does Deliveree deliver or pickup on Sunday or Saturday?
Yes, weekend operations are available in most cities, though capacity and vehicle types may be limited. Schedule early and confirm availability in the app.

How do I share tracking with my recipient?
Open the order, select Share Link to create a public tracking URL so recipients can monitor live progress without logging in.

Where can I see waiting‑time or special‑help policies?
Refer to waiting‑time policy and Special Help in the Info Center.

Summary
Deliveree’s app‑driven trucking simplifies shipping with instant quotes, flexible booking (instant, scheduled, full‑day), and live tracking. Use 24/7 CS for changes or claims, share tracking links with recipients, and review POD after delivery for records.