Nepal Post Tracking, Delivery & Contact Info

Nepal Post is the national postal operator of Nepal, overseen by the government’s Postal Services Department under the Ministry of Communication and Information Technology. Originating as a formal postal service in 1878, it expanded from runner-based routes into a network of district and village post offices. As a long-standing member of the Universal Postal Union, Nepal Post links remote Himalayan communities and major cities with domestic letters, parcels, EMS, and other modern postal services.

How to Track Nepal Post Package (Where is my Nepal Post package?)

Track Nepal Post Package & Parcel Here

Tracking a Nepal Post shipment is usually done via the General Post Office (GPO) systems. Use the domestic tracking system for internal mail, the international tracking system for overseas items, and EMS tools for express consignments.

1. Open the General Post Office homepage at gpo.gov.np in your browser.
2. From the main menu, navigate to सेवाहरु (Services) and choose either आन्तरिक ट्रयाकिङ्ग प्रणाली (domestic tracking) or अन्तर्राष्ट्रिय ट्रयाकिङ्ग प्रणाली (international tracking).
3. For domestic items, you can also go directly to the internal tracking system via the official GPO link when available (often hosted at the address used by “आन्तरिक ट्रयाकिङ्ग प्रणाली”).
4. For international items, you are redirected to the Universal Postal Union’s Global Track & Trace interface at globaltracktrace.ptc.post. Select Nepal Post (if required), then enter your tracking or EMS number.
5. Type your full consignment, registered mail, or EMS number exactly as shown on your receipt or shipping label, without spaces or extra characters.
6. Click the tracking/search button to load the latest events, including dispatch, transit office scans, arrival at exchange office, customs processing, out-for-delivery, and delivered/attempted delivery scans.
7. If your parcel was sent via EMS, you can cross-check with the EMS section on the GPO site and, in some cases, with the destination country’s postal operator using the same tracking number.
8. If the system returns no result, wait a few hours and retry; newly registered items may take some time to appear. For long delays or unclear statuses, call the GPO call center with your tracking number for manual checking.

Nepal Post Delivery Times & Schedule

Nepal Post delivery times vary with distance, terrain, and service type. In the Kathmandu Valley and other major urban centers, standard letters and registered items usually arrive within a few working days after dispatch, while parcels and EMS shipments typically move faster and receive more tracking updates. Deliveries to hill districts and remote Himalayan areas can take longer because of limited road access, weather conditions, and the need to transfer mail through multiple local post offices. International mail and EMS items pass through exchange offices and customs, which may add several days to transit. Public holidays, strikes, or severe weather can also extend delivery times, so it is wise to post early for urgent items and monitor tracking regularly.

Nepal Post Weekday Hours: Typically around 10:00–16:00 (winter, roughly mid-November to late January) and 10:00–17:00 (summer, roughly late January to mid-November), Sunday to Thursday; on Fridays, most main offices operate about 10:00–15:00. Exact hours vary by branch, so confirm with your local post office.

Nepal Post Weekend Hours: Saturday is generally the main weekly holiday in Nepal, so post offices are usually closed and deliveries are not normally made. Limited or special-purpose services (for example, in very busy urban areas) may occasionally operate, but customers should always check directly with their local branch for any exceptional weekend arrangements.

Nepal Post Contact & Customer Service Info

Nepal Post supports customers through the central Postal Services Department in Kathmandu and the General Post Office (GPO), along with a nationwide network of district and local post offices. You can get help with tracking questions, delivery issues, postal rates, PO boxes, and general postal services via phone, email, or social channels.

• Phone number: Department of Postal Service (central office) main lines: +977-1-5324116 / 5324117 / 5329321; GPO call center (Dillibazar, Kathmandu): +977-1-4532891 / 4543913
• Email: General inquiries: [info@nepalpost.gov.np](mailto:info@nepalpost.gov.np) or [gpo@nepalpost.gov.np](mailto:gpo@nepalpost.gov.np) (for GPO-related matters)
• Mailing Address: Department of Postal Service, Babarmahal, Kathmandu, Nepal; General Post Office (GPO), Dillibazar, Kathmandu, Nepal
• Social Medias:
  – Facebook: facebook.com/NepalPostGoN
  – Alternate Facebook page: facebook.com/nepalipost100
  – YouTube (example local channel): @nepalpostpokhara
  – Additional links and media are often accessible from the main sites nepalpost.gov.np and gpo.gov.np.

Nepal Post FAQ

Is there a Nepal Post location or branch near me?
Nepal Post operates central, regional, district, and local post offices across the country. A practical way to find nearby facilities is by checking the official Postal Code of Nepal list, which shows post offices by district and municipality. You can then call the listed office or the GPO call center to confirm exact locations, services, and opening hours in your area.

Can Nepal Post ship or deliver to a PO Box?
Yes. Many letters, registered articles, and some parcels can be addressed to a Nepal Post PO Box at a designated post office. When you rent a box, the post office stores your incoming mail securely until you collect it. For international items, ensure that both the PO Box number and the correct post office name/postal code appear in the address to avoid delays.

Does Nepal Post have a mailbox/PO box rental?
Nepal Post offers PO Box rental through the General Post Office and other major post offices. Customers can obtain a new PO Box application form (नया पोष्टबक्स फारम) from the downloads section or directly at participating branches. Pricing depends on box size, rental period, and location, and may be revised from time to time. For up-to-date fees and availability, visit gpo.gov.np and look under पोष्ट बक्स services, or contact the GPO/post office that will host your box.

Can I pick up Nepal Post package?
In many situations, yes. If tracking shows that your parcel or registered article has arrived at the local post office but is not yet out for delivery, you can take your tracking number and a valid ID to that office and request counter pickup. For items subject to customs, you may be asked to visit the designated office, pay any duties and handling charges, and sign for release before the parcel is handed over.

What time does Nepal Post open? (Nepal Post Opening Hours)
Most central and district-level offices follow the government working schedule. Typically, counters open at around 10:00 in the morning and close between 16:00 and 17:00 from Sunday to Thursday, with a shorter day on Friday that usually ends around 15:00. Local branches in remote areas may adapt hours to local needs, so always confirm with the specific office or use the contact details from the official websites.

Does Nepal Post deliver or pickup on Sunday or Saturday?
Nepal’s standard working week runs from Sunday to Friday. Those days are when acceptance, sorting, and delivery normally occur. Saturday is the weekly public holiday, so regular counter service and delivery are generally unavailable. In peak seasons, certain busy offices may arrange special operations, but weekend delivery or pickup should not be assumed unless specifically confirmed by the local post office.

How do I contact Nepal Post about a missing or stuck shipment?
First, track your item using the GPO domestic or international tracking system (or EMS section) via gpo.gov.np. Note the tracking number and the last event shown. Then call the GPO call center or your district post office and provide full details—tracking number, origin country, mailing date, and recipient address. Staff can check internal databases, contact the relevant branch, or coordinate with international partners to investigate and advise you on the next steps.

Does Nepal Post offer international delivery and tracking?
Yes. Nepal Post is part of the Universal Postal Union network and provides international letter, parcel, and EMS services to many countries. EMS offers faster, more trackable service, while registered mail also typically includes tracking events. You can monitor international items via the GPO international tracking link, EMS tools, and often the destination country’s postal website using the same tracking number.

How can I find Nepal Post postal rates?
Postal tariffs for domestic letters, parcels, EMS, and certain special services are published by Nepal Post and the General Post Office. These are often available as rate tables or PDFs linked under “हुलाक महसुल दर” (postal charges) or similar sections on nepalpost.gov.np and gpo.gov.np. For complex shipments, heavy parcels, or unusual destinations, contact your nearest post office for a precise quote based on weight, destination, and service type.

Does Nepal Post handle government documents like passports or official letters?
In coordination with various government agencies, Nepal Post is frequently used to deliver official documents such as passports, licenses, and other administrative correspondence, especially for citizens living outside major cities. These items are usually sent as registered or EMS mail to ensure traceability. Always follow the instructions given by the issuing authority and keep the reference or tracking number safe so that you can monitor delivery through the appropriate tracking system.

Summary
Nepal Post is Nepal’s national postal network, combining traditional mail with EMS and modern IT-based services. Use the GPO’s domestic and international tracking tools to monitor shipments, check local delivery schedules and PO Box options, and contact the Department of Postal Service or GPO for help with delayed or missing items, rates, and service details.