Now Couriers Tracking, Delivery & Contact Info

Now Couriers is an Auckland‑specialist courier brand trusted by local businesses for more than three decades. Known for multiple daily cycles and guaranteed same‑day options across the city, it also connects nationwide via the Freightways network. In 2008, the company was acquired by Freightways, strengthening overnight North and South Island coverage while keeping its nimble, boutique service ethos.

How to Track Now Couriers Package (Where is my Now Couriers package?)

Track Now Couriers Package & Parcel Here

Use Now Couriers’ official Track & Trace to check live scan events, delivery attempts, and proof‑of‑delivery. You’ll need the Ticket Code and Ticket Number from your label or satchel tear‑off.

1. Open Now Couriers’ tracking page in your browser.
2. Enter your Ticket Code and Ticket Number exactly as shown on the label/satchel.
3. Click Search to view status, timestamps, and delivery signature (when available).
4. No reference kept? Contact your local branch with sender/receiver details for assistance.
5. For business senders, log into the self‑service portal to track multiple consignments and manage notifications.
6. Arrange a new delivery time using Arrange redelivery if a card was left.

Now Couriers Delivery Times & Schedule

Within Auckland, Now Couriers runs multiple daily pickup/delivery cycles designed for same‑day performance, with guaranteed Today and evening options on eligible services. Nationwide, typical targets are overnight across the North Island and overnight or two business days to the South Island. Rural addresses can add ~3 business days, and Dangerous Goods can add ~1 day. A Saturday delivery add‑on is available in selected metro areas. Service standards may vary during weather/network disruptions; check the network status and your tracking page for updates.

Now Couriers Weekday Hours: Mon–Fri: 9:00 AM – 6:00 PM NZT (typical branch/customer‑service hours; confirm with your local branch)

Now Couriers Weekend Hours: Sat–Sun: Closed (Saturday delivery available in select areas when the Saturday add‑on is purchased)

Now Couriers Contact & Customer Service Info

For tracking help, redelivery, account setup, or product/ticketing questions, contact Customer Services or your nearest depot.

  • Phone number: +64 9 526 9170
  • Email: customerservice@nowcouriers.co.nz
  • Mailing Address: Auckland Depot — 161 Station Road, Penrose, Auckland 1061, New Zealand. North Harbour Depot — 1 Rothwell Avenue, Rosedale, Auckland 0632, New Zealand.
  • Social Medias: Instagram

Now Couriers FAQ

Is there a Now Couriers location or branch near me?
See addresses and phone numbers on the official Contact page.

Can Now Couriers ship or deliver to a PO Box?
No. Delivery is to physical street addresses only (no PO Boxes, NZ Post lobbies, shops or agencies).

Can I pick up a Now Couriers package?
If a card was left or delivery was missed, use Arrange redelivery or contact your branch to discuss depot collection with your ticket details.

What time does Now Couriers open? (Now Couriers Opening Hours)
Typical customer‑service hours are Mon–Fri, business hours (see above). For urgent queries, call your local branch to confirm today’s operating times.

Does Now Couriers deliver or pick up on Sunday or Saturday?
Standard operations are Monday–Friday. A Saturday delivery add‑on is available in selected metro areas; pickups/deliveries outside standard hours may be by prior arrangement for business customers.

What’s the max size/weight I can send?
Up to 25 kg per item; maximum length 1.8 m. Ticketing is based on the greater of weight or size.

Why is my delivery taking longer?
Rural/non‑urban addresses can add ~3 working days; Dangerous Goods can add ~1 day. Severe weather or ferry/inter‑island disruptions may also affect transit.

Summary
Now Couriers focuses on fast, reliable Auckland delivery with guaranteed same‑day options and simple nationwide connections via Freightways. Track consignments online with your Ticket Code/Number, use redelivery tools for missed drops, and contact local branches for tailored help on service options, Saturday add‑ons, and network updates.