Poste Vaticane Tracking, Delivery & Contact Info

Poste Vaticane is the official postal and philatelic service of Vatican City, created in 1929 after the Lateran Treaty established the independent city-state. Building on earlier papal mail services and Vatican stamps first issued in 1852, it now operates several post offices inside and around St Peter’s Basilica and the Vatican Museums, handling millions of letters and postcards annually for residents, pilgrims, tourists and collectors worldwide.

How to Track Poste Vaticane Package (Where is my Poste Vaticane package?)

Track Poste Vaticane Package & Parcel Here

To track a Poste Vaticane item, go to the official tracking page, enter your tracking number exactly as shown on the receipt or label, and view real-time updates on acceptance, transit, and delivery attempts.

1. Open Poste Vaticane’s official tracking page in your browser.
2. Locate your tracking number on the mailing receipt, dispatch slip or shipping confirmation provided by the post office or online seller.
3. Type or paste the code into the “Numero di tracciamento” box, making sure you include all letters and digits with no extra spaces.
4. Click the search/“Trova” button to load the tracking events for your shipment, such as acceptance at a Vatican post office, dispatch to Italy, customs handling and delivery or attempted delivery.
5. For international mail that travels onward with Poste Italiane or another national operator, you can often re-use the same tracking number on the destination postal service’s website for additional scans.
6. If the page shows no result, wait a few hours after posting, then try again; if tracking remains unavailable or appears stuck for several days, contact Poste Vaticane with the tracking number and mailing details for investigation.

Poste Vaticane Delivery Times & Schedule

Delivery times with Poste Vaticane depend on the service selected, destination and how the mail is routed through Italy’s postal network. Priority letters and postcards to nearby European countries often arrive within about 3–7 working days, while non-priority items and parcels can take 1–3 weeks or more, especially for overseas destinations outside Europe. For certain tracked services handled with Poste Italiane (such as Raccomandata 1 and other registered options), the target is delivery on the next working day within specific Italian zones, with tracking available end-to-end. Customs checks, peak tourist seasons and public holidays can all extend transit times slightly.

Poste Vaticane Weekday Hours:
Central Post Office (Palazzo delle Poste): Monday–Friday 08:00–18:45.
St Peter’s Square – Arco delle Campane (Carlo Magno branch): Monday–Saturday 08:30–19:15.
San Pietro branch (Piazza San Pietro): Monday–Sunday 08:30–18:30.
Vatican Museums Post Office: Monday–Saturday 08:30–18:30 (generally follows museum opening hours).
Pontificia Università Lateranense branch: Mon, Wed, Fri 08:15–13:45; Tue, Thu 08:15–14:00 and 15:00–17:45.

Poste Vaticane Weekend Hours:
On Saturdays, the Central Post Office is open 08:00–13:30, while the Arco delle Campane, San Pietro and Vatican Museums offices generally open 08:30–18:30. The San Pietro branch is usually the only office operating on Sundays (08:30–18:30), mainly serving pilgrims and visitors; other offices may be closed. Always confirm current hours on the official Uffici Postali page, as schedules can change for the Jubilee, special events or holidays.

Poste Vaticane Contact & Customer Service Info

Poste Vaticane provides assistance through its Central Post Office, multiple branches around St Peter’s Square and the Vatican Museums, and online contact channels. Customers can request information about tracking, delivery issues, tariffs, PO boxes and philatelic products by phone, email or web form before or after mailing items.

• Phone number: +39 06 698 90400 (Central switchboard for Servizio Poste e Filatelia)
• Email: poste.vaticane@scv.va (general / registered and insured mail inquiries)
• Mailing Address: Servizio Poste e Filatelia, Via della Posta, 00120 Città del Vaticano, Vatican City State
• Social Medias:
  – Facebook: Vatican Post Office (Poste Vaticane)
  – Additional news and updates often appear via Vatican City State and Vatican Museums channels linked from the official site.

Poste Vaticane FAQ

Is there a Poste Vaticane location or branch near me?
Poste Vaticane operates several branches within and around Vatican City, including the Central Post Office (near Porta Sant’Anna), two offices in St Peter’s Square, an office inside the Vatican Museums and a branch at the Pontifical Lateran University. To see full addresses and current opening times for each branch, consult the official Uffici Postali page and choose the office most convenient for your visit.

Can Poste Vaticane ship or deliver to a PO Box?
Yes, provided the destination country’s postal system supports delivery to PO boxes. Vatican mail is often handed over to Poste Italiane or another national operator for final delivery, so letters and parcels can usually be addressed to a PO box where that is a normal option. Always include the full PO box number and correct postcode, and confirm any restrictions with the destination postal service.

Does Poste Vaticane have a mailbox/PO box rental?
Yes. Poste Vaticane offers “caselle postali” (PO boxes) for customers who qualify under Vatican regulations. Mail addressed to your PO box is placed into the box daily at the Central Post Office casellario. Rental is subject to authorization by the competent Vatican authorities, and fees are set out in the “TARIFFE” documents linked from the Caselle postali service page. To apply, download the relevant forms from the Modulistica section or request them at the Central Post Office.

Can I pick up Poste Vaticane package?
In many cases, yes. If a delivery attempt fails or customs or security checks require your presence, your item may be held at the Central Post Office or a specific branch. Bring your tracking number, identity document and any notice you received. For registered, insured or parcel services, staff can confirm whether the shipment is ready to collect and advise on any outstanding customs or handling fees before release.

What time does Poste Vaticane open? (Poste Vaticane Opening Hours)
The Central Post Office normally opens at 08:00 Monday–Saturday, while branches in St Peter’s Square and the Vatican Museums typically open at 08:30. Closing times vary from early afternoon (Central Office on Saturdays) to early evening (approximately 18:30–19:15 for the main tourist-facing branches). Because hours differ between offices and may change for the Jubilee or special liturgical events, always verify the latest schedule on the official Uffici Postali page before planning a visit.

Does Poste Vaticane deliver or pickup on Sunday or Saturday?
Counter services and acceptance are widely available on Saturdays at several branches, especially around St Peter’s Square and the Vatican Museums. The San Pietro branch in the square usually provides limited counter service on Sundays for visitors and pilgrims, but most back-office processing and delivery operations follow a Monday–Saturday working week. For exact delivery patterns to your address (especially outside Vatican City), check the quality charter and, where applicable, the timetable of the destination postal operator.

Does Poste Vaticane offer international delivery and tracking?
Yes. Poste Vaticane can send letters, registered items and parcels worldwide using services such as posta prioritaria, posta raccomandata, insured mail and parcels up to 20 kg. Many of these options include electronic tracking, sometimes via the Vatican tracking page and later via Poste Italiane or the destination country’s tracking system once the shipment leaves the Vatican/Italian network. Delivery times vary by zone and are detailed in tariff tables and service charters published on the official site.

How can I find Poste Vaticane postal rates?
Current tariffs are published in the “Tariffe” documents linked from the Vatican City State’s postal pages, including separate tables for letters, parcels, franking machines and international zones. Start from the Spedire section or the postal area of the Vatican State website, then download the PDF tariff lists for correspondence and parcels. You can also ask staff at any Vatican post office for printed rate sheets and advice on the best service for your destination.

Can I buy Vatican stamps and philatelic items online?
Yes. Collectors can buy current issues, commemorative stamps, first-day covers and philatelic folders at Vatican post offices and through the official philatelic and numismatic sales portal (currently hosted at cfn.va, linked from the Poste & Filatelia site). Many issues are popular and limited, so ordering early around major Church events or anniversaries is recommended.

How do I contact Poste Vaticane about a missing or delayed shipment?
First, check the official tracking page using your tracking number and note the most recent event. Then email poste.vaticane@scv.va or use the contact form on the Contatti page, including sender and recipient details, tracking number, posting date and a description of the contents. For registered and insured services, you may also need to complete the appropriate inquiry form; staff will investigate with their own offices and, if necessary, Poste Italiane or the destination postal operator.

Summary
Poste Vaticane is Vatican City’s own postal operator, combining historic yellow letter boxes with modern tracking and international cooperation. Use the official tracking page to follow registered items and parcels, consult the Uffici Postali and Caselle Postali pages for opening hours and PO box rental, and contact the Central Post Office or online support whenever you need help with tariffs, delivery delays or philatelic purchases.