GLS Croatia Tracking, Delivery & Contact Info

GLS Croatia is the local subsidiary of GLS Group, providing domestic and cross‑border parcel delivery across Croatia and Europe. Part of a pan‑European network founded in 1999, GLS Croatia focuses on reliable next‑day national delivery and integrated tracking for senders and recipients. Its services support businesses and private shippers via depots, ParcelShops, and digital tools like Delivery Manager and the GLS mobile app.

How to Track GLS Croatia Package (Where is my GLS Croatia package?)

Track GLS Croatia Package & Parcel Here

Tracking is simple: use your parcel number on GLS Croatia’s Track & Trace to see real‑time status, history, and expected delivery. Multiple numbers can be entered for batch tracking.

1. Open GLS Croatia’s tracking page in your browser.
2. Enter your parcel number exactly as shown on the label/app (you can paste several numbers).
3. Click Search (Track & Trace) to load current status and checkpoints.
4. For multiple parcels, paste each number on a new line or separated by spaces.
5. Review pickup, hub transits, customs (if any), out‑for‑delivery, and proof‑of‑delivery when available.
6. In the GLS Delivery Manager/app, open your shipment to change options (e.g., redirect or schedule) while tracking.

GLS Croatia Delivery Times & Schedule

Domestic parcels usually reach destinations within 24 hours (excluding islands). International deliveries within Europe typically arrive in 24–96 hours. Standard delivery days are Monday to Friday during business hours. Parcel redirection, depot pickup, and second delivery attempts are available when the sender activates FlexDelivery. Transit times may vary due to distance, weather, peak seasons, or customs. For quoting and service combinations, business customers can use GLS Croatia’s products and services options.

GLS Croatia Weekday Hours: Customer Service (phone): Mon–Fri, 08:00–18:00 local time.

GLS Croatia Weekend Hours: Customer Service (phone): Closed Sat–Sun. Depot/ParcelShop hours vary—use the location finder.

GLS Croatia Contact & Customer Service Info

For assistance with tracking, redelivery, or redirection, contact GLS Croatia via phone or email, or use the online contact form.

• Phone number: +385 1 2042 672
• Email: gls@gls-croatia.com
• Mailing Address: Stupničke Šipkovine 22, 10255 Donji Stupnik, Croatia
• Social Medias: Instagram • Facebook • LinkedIn • TikTok

GLS Croatia FAQ

Is there a GLS Croatia location or branch near me?
Use the official location finder to search nearby depots, ParcelShops, and Parcel Lockers.

Can GLS Croatia ship or deliver to a PO Box?
No—parcels addressed to a post‑office box are excluded. Use a full physical address or a ParcelShop/Locker.

Can I pick up a GLS Croatia package?
Yes. If delivery fails, you can choose Collect at depot via Delivery Manager or arrange pickup with customer service. Parcels are typically held for several working days.

What time does GLS Croatia open? (GLS Croatia Opening Hours)
Customer Service phone lines operate Mon–Fri, 08:00–18:00. Depot/ParcelShop opening times vary by location—check the location finder.

Does GLS Croatia deliver or pickup on Sunday or Saturday?
Standard delivery is Monday–Friday. Saturday/Sunday delivery is not part of the regular schedule; availability may depend on special services and location. Use the location finder or contact support.

How many delivery attempts does GLS make?
GLS makes a second delivery attempt as standard. A third attempt can be arranged during the storage period upon request; otherwise, the parcel returns to sender after the hold period.

What are the maximum parcel size and weight?
Up to 40 kg; max length 200 cm; combined length & girth 300 cm (2×height + 2×width + longest side). SmallParcel has stricter limits.

Summary
GLS Croatia offers fast national next‑day service and reliable European delivery with robust online tracking. Use Track & Trace for updates, Delivery Manager for redirection, and the location finder for local help. For issues, call customer service or visit a nearby depot/ParcelShop.