How to Track Your New Zealand Post Package – Where is my New Zealand Post Package?

When you’re eagerly awaiting a package from New Zealand Post, being able to track its journey is invaluable. In this guide, we’ll walk you through the process of tracking your New Zealand Post package, finding the tracking number, understanding its format, and dealing with common tracking-related queries. Let’s dive in!

How to Track an New Zealand Post Package – Where is my New Zealand Post package?

New Zealand has been known for its efficiency and customer-centric approach. In case you need to track your New Zealand Post package, the process is quite smooth. Follow the steps given below.

• To begin with, access the New Zealand Post company website at

• Once you’re in, look for the package tracking page or you can locate it on the main page.

• Enter your tracking number in the tracking bar.

• You’ll get real-time updates on your package’s location and estimated delivery date. It’s a convenient way to stay informed about your shipment’s progress.

How to Find the New Zealand Post Tracking Number

Finding your New Zealand Post tracking number is essential for tracking your package. The tracking number is typically provided by the sender. It’s a unique code assigned to your parcel. Look for it on your shipping confirmation email or receipt. It’s usually a series of digits.

Where is the New Zealand Post tracking number on my receipt?

On your receipt, the tracking number is usually located in a prominent position. Check the top or bottom of the receipt for a string of numbers. It may be labeled as “Tracking Number” or “Parcel ID.”

How long are New Zealand Post tracking numbers?

New Zealand Post tracking numbers vary in length, but they are typically between 9 to 15 digits long. This unique combination of numbers is used to identify and trace your package through its entire journey.

What do New Zealand Post tracking numbers start with?

New Zealand Post tracking numbers may start with letters or numbers, depending on the specific service used by the sender. These initial characters help identify the type of service and destination.

Can you track the New Zealand Post package by address?

No, New Zealand Post does not provide package tracking by address alone. You will need the tracking number assigned to your specific package to get accurate tracking information.

What time will my New Zealand Post package arrive?

New Zealand Post typically offers delivery during regular business hours, which are from 9:00 AM to 5:00 PM on weekdays. However, the exact delivery time can vary depending on factors like the location of the sender and the specific service used.

Why is the New Zealand Post package delayed?

Delays can occur due to various reasons, including adverse weather conditions, high shipping volumes, or issues during transit. You can track your package for real-time updates on any delays and contact New Zealand Post for more information.

Why is my New Zealand Post package being held?

If your package is being held, it could be due to customs clearance, incomplete address information, or other delivery-related issues. To resolve this, it’s best to contact New Zealand Post directly through their official website contact page.

Can I pick up or hold an New Zealand Post package?

Yes, New Zealand Post often provides options for holding packages at their local post offices for pickup. You can arrange this service through their website or by contacting customer support.

How to refuse an New Zealand Post package?

If you wish to refuse a package, simply inform the delivery person or contact New Zealand Post’s customer service. They will provide guidance on the process for returning the package to the sender.

Is New Zealand Post tracking down?

Tracking services provided by New Zealand Post may experience occasional downtime due to system maintenance or technical issues. In such cases, it’s advisable to wait a while and try tracking your package again later.