Manitoulin Transport Tracking, Delivery & Contact Info

Manitoulin Transport is a Canadian freight carrier founded in 1960 in Gore Bay, Ontario. Over six decades it has grown into one of Canada’s largest LTL and truckload networks, serving communities across North America with cross-border, intermodal, expedited and logistics services for industrial, retail, and resource-based customers.

How to Track Manitoulin Transport Package (Where is my Manitoulin Transport package?)

Track Manitoulin Transport Package & Parcel Here

To track a Manitoulin Transport shipment, use their online tracking tool with your probill, Bill of Lading, or PO number, or log into MT Direct for detailed, real-time visibility.

1. Open Manitoulin Transport’s tracking page in your browser.
2. Choose how you want to trace (Probill, Bill of Lading, Purchase Order, or reference, depending on the options shown).
3. Enter your number exactly as it appears on your shipping paperwork or confirmation.
4. Click the tracking or search button to load your shipment status and movement history.
5. For advanced tools, log into your MT Direct account to view multiple shipments, download PODs, and set up shipment notifications.
6. If the system shows “not found,” double-check that you used the probill field for probill numbers and the BOL/PO field for those identifiers, then contact customer service if needed.

Manitoulin Transport Delivery Times & Schedule

Manitoulin Transport is an LTL and truckload carrier, so transit times depend on distance, service level and freight type, rather than simple “overnight” or “3-day” labels. Within the same province or neighbouring regions, standard LTL moves are often delivered in 1–3 business days, while cross-country Canadian lanes can take 3–7+ business days. Cross-border shipments to and from the United States may require additional time for customs clearance. Remote or northern communities can also add days. Time-critical freight can use Expedited RockSolid services, which offer guaranteed delivery windows when booked on eligible lanes and shipments.

Manitoulin Transport Weekday Hours: Customer service by phone and email is available 24 hours a day, Monday–Friday. Most local terminals operate typical counter hours around 8:00 AM – 5:00 PM local time (check the terminal locator for exact hours).

Manitoulin Transport Weekend Hours: Customer service remains available 24/7 by phone and email. Weekend or holiday pickups and deliveries may be arranged on certain lanes but usually require special booking and additional charges; confirm feasibility and pricing with customer service or your sales representative.

Manitoulin Transport Contact & Customer Service Info

Manitoulin Transport provides 24/7 customer support via a centralized customer service team and local terminals. You can contact them for quotes, tracking assistance, documentation questions, claims, and help arranging special delivery services.

• Phone number: 1-800-265-1485 (Manitoulin Transport Customer Service)
• Email: [customerservice@manitoulintransport.com](mailto:customerservice@manitoulintransport.com)
• Mailing Address: Manitoulin Transport Inc, 154 Hwy 540B, P.O. Box 390, Gore Bay, ON P0P 1H0, Canada
• Social Medias: Facebook, LinkedIn

Manitoulin Transport FAQ

Is there a Manitoulin Transport location or branch near me?
Yes. Use Manitoulin’s official terminal locator to find the closest terminal, address, phone number, and local hours: Manitoulin Transport Terminal Locations. You can search by province, city, or terminal name to plan pickups, drop-offs, or counter service visits.

Can Manitoulin Transport ship or deliver to a PO Box?
Manitoulin Transport is an LTL/truckload freight carrier and generally delivers to physical street addresses, not PO Boxes. To ensure successful delivery, provide a full business or residential address, including unit number, contact name, and phone number. If you only have a PO Box, arrange delivery to a nearby physical address or request terminal pickup.

Can I pick up a Manitoulin Transport package?
Yes. Many shipments can be held for pickup at your nearest Manitoulin terminal. Once your freight arrives, you’ll typically receive a notification or call. Bring your probill number, government-issued ID, and any reference paperwork. Always confirm the terminal’s address and counter hours using the terminal locator before travelling.

What time does Manitoulin Transport open? (Manitoulin Transport Opening Hours)
Customer service by phone (1-800-265-1485) operates 24 hours a day, seven days a week. Individual terminals have their own operating hours, commonly opening around 8:00 AM local time on weekdays. Some high-volume terminals operate extended or 24-hour dock schedules. Check your specific terminal’s hours on the terminal locator or contact page before visiting.

Does Manitoulin Transport deliver or pick up on Sunday or Saturday?
Standard LTL and truckload routes mainly run Monday–Friday. However, weekend or holiday pickups and deliveries may be available on a special-arrangement basis, often with additional weekend/holiday charges. If you need Saturday or Sunday service, speak with customer service or your account representative well in advance to see if the lane is eligible and to obtain a quote.

What tracking numbers can I use with Manitoulin Transport?
You can typically trace shipments using a Manitoulin probill number, Bill of Lading (BOL) number, purchase order (PO) number, or other customer reference, depending on how the shipment was created. On the track shipment page, choose the appropriate search type and enter the number exactly as it appears on your shipping documents.

Does Manitoulin Transport offer guaranteed delivery services?
Yes. Through its Expedited RockSolid services, Manitoulin offers guaranteed delivery by specific times (such as “by noon” or “by 4 p.m.”) on eligible lanes. These services carry a premium over standard LTL rates but provide tighter delivery commitments. If the shipment doesn’t meet the guaranteed time and applicable terms, freight charges may be waived. Contact sales or customer service to confirm eligibility.

How can I get help if my Manitoulin shipment is delayed or shows as not found?
First, confirm you’re entering the correct probill/BOL/PO number in the matching field on the tracking page. If results still don’t appear, or if your shipment seems delayed beyond normal transit, call customer service at 1-800-265-1485 or email [customerservice@manitoulintransport.com](mailto:customerservice@manitoulintransport.com) with your shipment details so they can investigate.

Summary
Manitoulin Transport offers reliable LTL, truckload and expedited freight across Canada and cross-border. Using their online tools, extensive terminal network and 24/7 customer service, you can easily track shipments, manage delivery options and resolve issues, whether you ship occasionally or operate a large national supply chain every day.