Palau Post Tracking, Delivery & Contact Info

Palau Post is the national postal operator of the Republic of Palau, created in the early 1980s as the islands moved toward self-government. It issues Palauan postage stamps, manages domestic mail within the archipelago, and partners with the United States Postal Service (USPS) for international transport using U.S. ZIP codes and rates. Collectors value its colorful issues that highlight Palau’s marine life, cultural heritage, and independence story.

How to Track Palau Post Package (Where is my Palau Post package?)

Track Palau Post Package & Parcel Here

To track a Palau Post shipment, enter its USPS tracking number on the USPS Tracking page. Updates normally appear while the parcel moves between the United States and Palau.

1. Locate the tracking (barcoded) number on your Palau Post / USPS receipt, label, or shipping confirmation email.
2. Open the official USPS tracking page in your browser: USPS Tracking.
3. Carefully type or paste the entire tracking number into the search field (letters and numbers, no spaces unless printed that way).
4. Click Track to load the latest scan events, including acceptance, departure from U.S. facilities, arrivals at transit hubs, and delivery or attempted delivery.
5. If your shipment is incoming to Palau, continue checking periodically; final hand-delivery or pickup at the Koror Post Office may take extra time after the last USPS scan.
6. For additional reassurance, you can also enter the same tracking number into reputable third-party trackers (for example Ship24 or similar multi-carrier tools) to see consolidated movement history while the item is in the international network.
7. If no updates appear for several days after the expected arrival window, contact Palau Post directly with your tracking number so staff can check internal records.

Palau Post Delivery Times & Schedule

Palau Post delivery times vary with destination, transportation links, and the USPS service used. Within Koror and nearby communities, ordinary letters and small parcels are often delivered within a few working days once they arrive at the main post office. Outbound and inbound mail between Palau and the United States travels under USPS services (such as First-Class, Priority Mail, or Priority Mail Express), so transit generally follows standard USPS timeframes, with extra days for international handling and local distribution in Palau. Palau is treated as part of the U.S. postal system’s Zone 1, and U.S. domestic rates apply for mail to and from the mainland United States.

Palau Post Weekday Hours: Typically around 08:30–16:30, Monday to Friday, for the main post office in Koror (hours may change on holidays or for operational reasons; always verify via recent announcements or by phone).

Palau Post Weekend Hours: Generally closed on Saturday and Sunday. Any special Saturday openings or temporary closures are usually announced through official channels such as the Republic of Palau Postal Service Facebook page.

Palau Post Contact & Customer Service Info

Palau Post serves customers from its Koror office, assisting with PO boxes, eBox accounts, rates, customs forms, delayed mail, and stamp orders via phone, email, and in-person counter service.

• Phone number: +680 488-2406 / +680 488-4755
• Email: [rpps.palaupost@gmail.com](mailto:rpps.palaupost@gmail.com)
• Mailing Address: Republic of Palau Postal Service, Philatelic Station, P.O. Box 1982, Koror, PW 96940-9998, Republic of Palau
• Social Medias:
  – Facebook: facebook.com/palaupost
  – Instagram: @belau_post
  – Additional announcements and links (including USPS Customs Forms Online) are occasionally shared via local media like Island Times and partner agencies.

Palau Post FAQ

Is there a Palau Post location or branch near me?
Palau’s primary post office is on the main road in Koror, across from the Palau National Communications Corporation (PNCC) office. For current details, directions, and service notices, start with the official Republic of Palau Postal Service Facebook page’s “About” section: palaupost on Facebook, or see the tourism information page on postal services.

Can Palau Post ship or deliver to a PO Box?
Yes. PO Boxes are a standard way to receive mail in Palau. When mailing from the U.S. or other countries via USPS, you can address items to a recipient’s PO Box number in Koror (ZIP 96940 or 96939 for Ngerulmud), and the mail will be routed through USPS into Palau Post’s local network for final handling.

Does Palau Post have a mailbox/PO box rental?
Yes. Palau Post offers traditional PO Box rental and, more recently, a digital postal eBox service that provides a unique postal address without a physical box. To check available box sizes and current fees, refer to the “PO Box Sizes and Fees” announcement on the official Facebook page or visit the Koror post office counter. For information on the eBox service, see the Palau Visitors Authority notice: Palau RPPS Postal eBox Service, or contact the office by phone or email for an application form.

Can I pick up Palau Post package?
In many situations you can. If tracking shows your USPS item as delivered to “KOROR, PW” or you have been advised that mail has arrived but not yet delivered, bring your tracking number, photo ID, and any pickup notice to the Koror post office window. Staff can check incoming bags and shelves and, if the parcel has cleared customs and been processed, release it directly to you. For untracked or delayed mail, they can log a complaint and monitor future arrivals.

What time does Palau Post open? (Palau Post Opening Hours)
The main Koror post office typically opens on weekdays around 08:30 and closes mid-afternoon, commonly about 16:30–17:00, with no regular public service on weekends. Because hours can change for holidays, training, or customs coordination, check the latest weekly schedule posted on Republic of Palau Postal Service’s Facebook page or call ahead before visiting.

Does Palau Post deliver or pickup on Sunday or Saturday?
Palau Post generally follows a Monday–Friday workweek. Public counters and delivery services are usually closed on Saturdays and Sundays, though limited internal processing may occur. Any special Saturday openings, holiday closures, or changes to delivery windows are announced in advance through Facebook posts or local media notices, so it is wise to confirm before planning time-sensitive mailings.

Does Palau Post offer international delivery and tracking?
Yes. International mail to and from Palau travels under USPS transport and services (such as Priority Mail International and Priority Mail Express International). You can normally track barcoded items using the USPS Tracking page while they move through the U.S. network. Once the shipment reaches Palau and is handed to Palau Post, online tracking may update less frequently, so keep your receipt and contact the post office if you suspect a delay.

How do I complete customs forms for international mail from Palau?
Effective December 1, 2024, Palau Post transitioned fully to digital customs forms. Customers must use the USPS Customs Forms Online (CFOL) platform at cfo.usps.com/flow-type to prepare and print forms before presenting parcels at the counter. The Republic of Palau Postal Service provides guidance and assistance for customers without easy internet access; you can call or email the office with questions.

Does Palau Post have philatelic services for stamp collectors?
Yes. Palau Post operates a Philatelic Station that sells commemorative issues and souvenir sheets featuring Palau’s history, marine environment, and culture. Collectors can write to the Philatelic Station, Republic of Palau Postal Service, P.O. Box 1982, Koror, PW 96940-9998, Republic of Palau, or contact the main office by email to request information about current issues and ordering options.

Summary
Palau Post is a small but vital postal operator linking Palau with the wider world through the U.S. Postal Service. Use USPS tracking for barcoded items, Koror’s post office for local delivery, and direct contact for PO boxes, eBox questions, and help with delayed or misrouted mail.