How to Track Your UPS Package – Where is my UPS Package?

Today, United Parcel Service (UPS) provides customers convenient ways to track packages. This guide will provide an overview, including tracking UPS packages, delivery time, and other essential information on UPS tracking and delivery.

How to Track a UPS Package – Where is my UPS package?

UPS offers various tracking tools to track locally or internationally shipped packages.
A UPS tracking number is one of the more convenient ways of tracking your package’s delivery status. To access this information, you will need to obtain a tracking number often issued by UPS to customers after shipment is made.

For eCommerce services, a tracking number is usually sent via email to customers after a purchase. With a tracking number, you can have access to your package delivery status either by using the UPS website and inputting your tracking number for real-time delivery status, SMS tracking — where you sign up on the UPS website to receive updates on your shipment via SMS or by contacting the UPS phone number;

• For Domestic: 1-888-742-5877
• For International: 1-866-782-7892

How to Find the UPS Tracking Number

UPS issues a unique tracking number to each package after shipment has been made. You can find your tracking number on your receipt at the UPS facility. A tracking number will automatically be sent to you via email after making an online purchase with UPS.

Where is the UPS tracking number on my receipt?

You can find your UPS tracking number towards the bottom end of your issued receipt for the shipment.

How long are UPS tracking numbers?

UPS tracking numbers are often in an 18-digit format, followed by a shipper number which is a 6-character number (letters and numbers combination), a 2-digit service level indicator characters, and eight digits assigned to identify the given package.

What do UPS tracking numbers start with?

UPS tracking numbers often start with 1Z, e.g., IZ1234567891434587.

Can you track the UPS package by address?

A tracking number is vital to the shipment of your package. In any case, you don’t have a tracking number. You can track your parcel by address in place of a tracking number. There is a “Track by reference” feature on the UPS website, which you can use to track your package.

What time will my UPS package arrive?

All UPS deliveries are generally made during regular working hours between 9 am to 7 pm. Delivery time can be affected by the location of the recipient.

Why is the UPS package delayed?

UPS Package deliveries, just as with other courier companies, might be delayed due to several factors such as severe weather conditions, public holidays, strikes, custom clearance issues, incorrect address specification, insufficient documentation, recipient unavailability, and poor carrier performance.

Why is my UPS package being held?

Your UPS package being held could be as a result of the following;

• Illegal package content
• Security and safety measures
• Incomplete paperwork
• Value assessment
• Under customs for clearance
• Wrong address or contact information

If this is the case, you can contact UPS customer service via 1-800-782-7892 or visit the UPS website tracker to find out exactly why your package is begin held.

Can I pick up or hold a UPS package?

UPS allows customers to hold their packages by scheduling a hold on the UPS website or with a customer service representative by calling 1-800-782-7892

How to refuse a UPS package?

UPS package refusals can be done by;
• Refusing delivery in person — informing the UPS driver you don’t want the package.
• Canceling delivery online
• Dropping off the delivered package at a UPS location
• Calling UPS at 1-800-PICK-UPS to alert a UPS agent of the package refusal

Is UPS tracking down?

If UPS tracking is down, you are advised to wait 24 hours and check again. If not, contact customer support for further information.