Malta Post Tracking, Delivery & Contact Info

MaltaPost is Malta’s designated universal postal service provider, operating a nationwide network of post offices, hubs and letter boxes. Created in 1998 when it took over from Posta Limited, the public company manages domestic and international letters, parcels, financial and philatelic services. Today it combines traditional delivery with tracking technology, online tools and modern logistics, including parcel lockers and courier solutions for e-commerce and business customers across Malta and Gozo.

How to Track Malta Post Package (Where is my Malta Post package?)

Track Malta Post Package & Parcel Here

You can track Malta Post items online by entering the consignment number on the tracking page. The system shows posting, transit, customs, and delivery events for registered mail and parcels.

1. Open MaltaPost’s tracking page in your browser.
2. Locate your tracking or consignment number on the receipt, label, or confirmation email (for international items it may end with “MT”).
3. Type or paste the number into the tracking field exactly as shown, keeping all letters and digits in the same order.
4. Click the button to search/track and wait for the results page to load.
5. Review each scan event: acceptance at post office, departure from sorting hub, arrival in Malta, customs processing, attempted delivery, or final delivery.
6. For some international items, you can continue tracking on the destination country’s postal website using the same number.
7. If no result appears, double-check the number with the sender or your local post office; unregistered ordinary letters usually do not have tracking.

Malta Post Delivery Times & Schedule

Malta Post generally operates a six-day delivery week across Malta and Gozo. Standard single-piece local letters and many small parcels posted before the daily cut-off (usually around 17:15 on weekdays and midday on Saturday) are normally delivered on the next working day. Inbound international mail that arrives and is processed before the afternoon cut-off is also usually delivered the next working day, while items arriving later move to the following delivery round. Economy international parcels and surface mail can take significantly longer, often 10–20 working days or more depending on destination, transport routes and customs clearance. Premium courier services such as EMS aim for faster, time-definite delivery.

Malta Post Weekday Hours: Most branch post offices open Monday to Friday from about 7:30 a.m. to 1:00 p.m., with key locations such as the head office in Marsa operating extended hours (for example 8:00 a.m.–4:00 p.m.). Exact hours vary by branch; check the official Post Office Branch Network page before visiting.

Malta Post Weekend Hours: Many post offices also open on Saturday, typically around 7:30 a.m.–1:00 p.m., while some specialized or smaller outlets have shorter Saturday schedules. Regular counter services are not normally available on Sundays and public holidays, and home delivery rounds are usually Monday to Saturday only.

Malta Post Contact & Customer Service Info

Malta Post supports customers through its Customer Care Department in Marsa, branch network, call centre, and online channels. You can contact them for help with tracking, delayed or damaged items, postage rates, PO Boxes, business services, and general questions about deliveries within Malta or from overseas.

• Phone number: Telephone: (+356) 2122 4421    Freephone (local): 8007 2244
• Email: [info@maltapost.com](mailto:info@maltapost.com) (general customer care and enquiries)
• Mailing Address: MaltaPost p.l.c., Customer Care Department, 305 Triq Ħal-Qormi, Marsa MTP 1001, Malta
• Social Medias:
  – Facebook: facebook.com/maltapost
  – Instagram: @maltapost_plc
  – Additional channels (such as LinkedIn or YouTube) may be accessed via icons and links on the main MaltaPost website.

Malta Post FAQ

Is there a Malta Post location or branch near me?
Yes. Malta Post operates a network of branch post offices and sub-post offices across Malta and Gozo. To find the nearest location, use the official Post Office Branch Network / Find Closest Post Offices or Letterbox tool. You can search by town or use the map, then check address, opening hours and available services for each branch.

Can Malta Post ship or deliver to a PO Box?
Yes. If you rent a PO Box (Private Delivery Box) from Malta Post, letters and many packets can be addressed directly to that box instead of your home or office address. Mail is stored securely at the post office, and you collect it when convenient. Oversized parcels or items requiring a signature may be held at the counter with a collection notice placed in your box.

Does Malta Post have a mailbox/PO box rental?
Yes. Malta Post offers PO Box services at most post offices, at the head office, and at Malta International Airport. PO Boxes come in several sizes and rental periods (3, 6, or 12 months). As a guide, current published rates start around €25 for a small box for 3 months and around €100 for 12 months, with higher prices for larger boxes. There is an additional fee and refundable deposit for keys, and a charge for extra keys. For full details, see the official PO Box information and PO Box rates pages, or ask at any post office.

Can I pick up Malta Post package?
In many cases, yes. If you receive a collection notice or your tracking shows that the item is “awaiting collection” at a particular post office or parcel collection point, you can visit that location with your notice or consignment number and a valid photo ID. Staff will confirm that the item has arrived and release it to you (after payment of any customs fees or charges, if applicable).

What time does Malta Post open? (Malta Post Opening Hours)
Most branch post offices open Monday to Saturday at around 7:30 a.m., closing early afternoon (usually about 1:00 p.m.). Some central branches and the head office in Marsa have extended weekday hours up to mid- or late afternoon, and a few locations (such as Valletta or the University branch in winter) keep different schedules. For precise times, always check the Post Offices Opening Hours or Sub Post Offices Opening Hours pages.

Does Malta Post deliver or pickup on Sunday or Saturday?
Malta Post normally operates deliveries six days a week, Monday through Saturday. Letters and parcels posted or arriving in time for Saturday processing are usually delivered on Saturday where service is available. Regular residential and business deliveries, as well as most collections, do not take place on Sundays or public holidays, although PO Boxes and parcel lockers can still be accessed according to the location’s access hours.

How do I contact Malta Post about a missing or stuck shipment?
First, track your item on the official MaltaPost tracking page and note your consignment number and the last scan or status. Then contact Customer Care by emailing [info@maltapost.com](mailto:info@maltapost.com), calling (+356) 2122 4421 / 8007 2244, or using the contact forms under the Contact Us section. For international registered or courier items, you may be asked to complete an enquiry form so Malta Post can liaise with partner postal operators.

Does Malta Post offer international delivery and tracking?
Yes. Malta Post provides a variety of international services, including standard international letter post, parcel post and EMS International Courier. Most registered letters, parcels and EMS shipments include tracking, allowing you to follow items from posting in Malta to delivery abroad. Some services offer door-to-door collection in Malta and delivery to many overseas destinations; transit times depend on service chosen, destination and customs processing.

How can I find Malta Post postal rates?
You can check current prices using Malta Post’s online Postage Rates tables or the interactive Postage Calculator. These tools show domestic and international rates for letters, packets and parcels, plus options such as registration, insurance, EMS and other value-added services. Post office counters can also provide printed rate sheets and help you choose the most suitable service.

Does Malta Post provide parcel lockers or collection points?
Yes. Malta Post operates Easipik parcel lockers and various parcel collection points across Malta and Gozo. When using services that support them, you can choose delivery to a locker or collection point rather than your home address, then retrieve your parcel using the access code or notification sent by SMS or email. Locations and opening times are listed in the branch network and parcel lockers section of the website.

Summary
Malta Post is Malta’s national postal operator, providing tracked and untracked mail, parcels, courier services and PO Box rental throughout Malta and Gozo. Use the official tracking page to monitor registered and courier items, consult the branch network for nearby offices and opening hours, and contact Customer Care for enquiries about delayed deliveries, PO Boxes, postage rates or international consignments.